Current jobs related to Technical Support Shift Supervisor - Sulphur Springs - EG4 Electronics
-
Technical Support Shift Supervisor
2 weeks ago
Sulphur Springs, TX, United States EG4 Electronics Full timeThe Technical Support Supervisor is responsible for maintaining, engaging, assisting, and monitoring the call queue for both the Technical Support/Solution team members. The Technical Support Supervisor will work closely with leadership to ensure that the team meets and exceeds customer expectations. A successful candidate must be able to: Manage time as...
-
Technical Support Specialist
21 hours ago
Sulphur, United States Bechtel Corporation Full time24019BR Technical Support Specialist Day Shift Sulphur,LA Woodside Louisiana LNG Job Description Emergency Services SpecialistOperational experience in:• High Angle Rope Rescue• Confined Space Rescue• Firefighting • Water Rescue• Emergency Medical ResponseDemonstrated experience in the successful participation of an emergency response...
-
Technical Support Associate
7 days ago
Sulphur Springs, TX, United States EG4 Electronics Full timeThe Technical Support Associate will provide exceptional customer support by handling incoming phone calls and emails, troubleshooting customers' equipment issues, and effectively addressing their inquiries. They will work in a fast-paced environment, examining, questioning, and resolving complex technical issues with precision and expertise. A successful...
-
Technical Support Associate
1 week ago
Sulphur Springs, TX, United States EG4 Electronics Full timeThe Technical Support Associate will provide exceptional customer support by handling incoming phone calls and emails, troubleshooting customers' equipment issues, and effectively addressing their inquiries. They will work in a fast-paced environment, examining, questioning, and resolving complex technical issues with precision and expertise. A successful...
-
Technical Support Specialist
2 days ago
Sulphur, LA, United States Bechtel Construction Services Full timeJob Description Emergency Services Specialist Operational experience in: • High Angle Rope Rescue • Confined Space Rescue • Firefighting • Water Rescue • Emergency Medical Response Demonstrated experience in the successful participation of an emergency response capability. Knowledge of technical rescue, emergency response strategies, and incident...
-
Technical Support Specialist
4 hours ago
Sulphur, LA, United States Bechtel Construction Services Full timeJob Description Emergency Services Specialist Operational experience in: • High Angle Rope Rescue • Confined Space Rescue • Firefighting • Water Rescue • Emergency Medical Response Demonstrated experience in the successful participation of an emergency response capability. Knowledge of technical rescue, emergency response strategies, and incident...
-
Technical Support Associate
5 days ago
Sulphur Springs, Arkansas, United States SIGNATURE SOLAR LLC Full timeThe Technical Support Associate will provide exceptional customer support by handling incoming phone calls and emails, troubleshooting customers' equipment issues, and effectively addressing their inquiries. They will work in a fast-paced environment, examining, questioning, and resolving complex technical issues with precision and expertise. A successful...
-
Technical Support Specialist
2 days ago
Sulphur, Louisiana, United States Bechtel Construction Services Full timeEmergency Services SpecialistOperational experience in:• High Angle Rope Rescue• Confined Space Rescue• Firefighting • Water Rescue• Emergency Medical ResponseDemonstrated experience in the successful participation of an emergency response capability.Knowledge of technical rescue, emergency response strategies, and incident management.Federal...
-
Operations Support Center Shift Supervisor
2 weeks ago
Colorado Springs, United States MAXIMUS Full timeOperations Support Center Shift Supervisor Maximus is seeking an IT OSC Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As an IT OSC Team Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering...
-
Operations Support Center Shift Supervisor
2 weeks ago
Colorado Springs, United States ClearanceJobs Full timeIT OSC Shift Supervisor Maximus is seeking an IT OSC Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As an IT OSC Team Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the...
Technical Support Shift Supervisor
2 weeks ago
Join to apply for the Technical Support Shift Supervisor role at EG4 Electronics. The Technical Support Supervisor is responsible for maintaining, engaging, assisting, and monitoring the call queue for both the Technical Support/Solution team members. The Technical Support Supervisor will work closely with leadership to ensure that the team meets and exceeds customer expectations. Responsibilities Manage time as efficiently as possible for the Technical Support/Solutions teams. Complete all previous duties while supervising a team during the extended shift. Monitor the team's performance metrics and provide feedback to team members to better assist them with providing high-quality technical assistance. Work closely with leadership to identify areas for improvement and implement changes as needed. Escalate complex issues to leadership as necessary. Actively engage in the call queue as well as assisting other team members. Assist, track, and report T2 tickets/audits. Meet and exceed customer expectations. Responsible for closing and securing entry points to the building at the end of the shift. All other duties as assigned. Key Competencies A deep understanding of technology and the ability to troubleshoot hardware and software issues effectively. The ability to communicate effectively with customers, team members, and management, both verbally and in writing. The ability to analyze complex technical issues and develop effective solutions. The ability to lead teams effectively, provide feedback, and coach them to achieve their goals. The willingness to learn and improve skills, processes, and procedures, and the ability to implement changes to improve team performance and customer satisfaction. Qualifications Background in the Technical Support/Solutions department. Must be in good standing in their current position. Experience with troubleshooting hardware and software issues. Physical Requirements This position may require the ability to perform tasks that involve sitting, standing, walking, lifting, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations. EG4 Electronics Perks Medical. Dental. Vision. Supplemental life. PTO. Company-branded merchandise. Community events. Company-funded continued education opportunities. Discounts and perks through locally owned businesses. EEO Statement EG4 Electronics is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Seniority level Mid?Senior level Employment type Full?time Job function Information Technology Industries Manufacturing #J-18808-Ljbffr
