Application Support Analyst

2 weeks ago


Neenah, United States Community First Credit Union - Appleton Wisconsin Full time

Join to apply for the Application Support Analyst role at Community First Credit Union - Appleton Wisconsin. At Community First Credit Union, we are more than a financial institution we are a partner in our members success. Every day, we empower our members and employees to achieve their goals, and we are looking for passionate team members who share that commitment. As an Application Support Analyst, youll play a key role in ensuring our business applications run smoothly and effectively. Youll manage, maintain, and enhance the server-based applications that support our business operations, collaborating closely with both IT and business units to deliver secure, reliable, and optimized technology solutions. Responsibilities Serve as the technical subject matter expert for our Document Management and Workflow system, staying current on updates and enhancements. Collaborate with business line leaders and staff across departments to optimize application functionality and improve user experience. Install, upgrade, and configure applications to meet business and IT support needs. Support disaster recovery planning and ensure systems are available and secure during critical operations. Coordinate and facilitate change management processes with IT teams and business stakeholders. Create and maintain technical documentation for use in support and training. Work with IT leadership to configure application settings and integrations. Ensure systems are secure, compliant, and reliable, meeting all regulatory and organizational standards. Assist with general IT support, including helping employees and members with online banking and other system-related inquiries. Live out Community Firsts mission, core values, and purpose through every interaction. Qualifications Associates degree in Information Systems or related field required; Bachelors degree in IT or related field preferred. 3+ years of experience in an IT environment, collaborating with others to support applications and resolve system issues. Experience implementing, integrating, and supporting secure, high-availability applications. Experience working with business users, vendors, and IT teams to deliver technology solutions. Working knowledge of applications and systems used in financial services; OnBase/Nautilus experience preferred. Knowledge of Microsoft systems (Active Directory, Exchange, SQL, Windows Server) and general business software. Familiarity with networking concepts, virtualization, web services, and automation tools. Strong analytical, organizational, and communication skills, with the ability to build collaborative relationships across departments. Ability to travel locally and work irregular hours (nights, weekends, holidays) as needed. Seniority Level Mid-Senior level Employment Type Full-time Job Function Information Technology #J-18808-Ljbffr



  • Neenah, United States TIDI Products Full time

    We are hiring a IT Support Analyst III. Responsible for providing advanced-level technical support to end users across the enterprise, with an emphasis on complex issue resolution, process improvement, and mentorship. Support is provided in person and remotely via phone, email, and chat. The IT Support Analyst III is expected to serve as a subject matter...


  • Neenah, WI, United States TIDI Products Full time

    We are hiring a IT Support Analyst III. Responsible for providing advanced-level technical support to end users across the enterprise, with an emphasis on complex issue resolution, process improvement, and mentorship. Support is provided in person and remotely via phone, email, and chat. The IT Support Analyst III is expected to serve as a subject matter...


  • Neenah, WI, United States TIDI Products Full time

    We are hiring a IT Support Analyst III. Responsible for providing advanced-level technical support to end users across the enterprise, with an emphasis on complex issue resolution, process improvement, and mentorship. Support is provided in person and remotely via phone, email, and chat. The IT Support Analyst III is expected to serve as a subject matter...


  • Neenah, WI, United States TIDI Products Full time

    We are hiring a IT Support Analyst III. Responsible for providing advanced-level technical support to end users across the enterprise, with an emphasis on complex issue resolution, process improvement, and mentorship. Support is provided in person and remotely via phone, email, and chat. The IT Support Analyst III is expected to serve as a subject matter...


  • Neenah, WI, United States TIDI Products Full time

    We are hiring a IT Support Analyst III. Responsible for providing advanced-level technical support to end users across the enterprise, with an emphasis on complex issue resolution, process improvement, and mentorship. Support is provided in person and remotely via phone, email, and chat. The IT Support Analyst III is expected to serve as a subject matter...


  • Neenah, WI, United States TIDI Products Full time

    We are hiring a IT Support Analyst III. Responsible for providing advanced-level technical support to end users across the enterprise, with an emphasis on complex issue resolution, process improvement, and mentorship. Support is provided in person and remotely via phone, email, and chat. The IT Support Analyst III is expected to serve as a subject matter...


  • Neenah, WI, United States TIDI Products Full time

    We are hiring a IT Support Analyst III. Responsible for providing advanced-level technical support to end users across the enterprise, with an emphasis on complex issue resolution, process improvement, and mentorship. Support is provided in person and remotely via phone, email, and chat. The IT Support Analyst III is expected to serve as a subject matter...


  • Neenah, Wisconsin, United States TIDI Products, LLC Full time $80,000 - $124,000 per year

    We are hiring a IT Support Analyst III.Responsible for providing advanced-level technical support to end users across the enterprise, with an emphasis on complex issue resolution, process improvement, and mentorship. Support is provided in person and remotely via phone, email, and chat. The IT Support Analyst III is expected to serve as a subject matter...


  • Neenah, United States TIDI Products Full time

    A leading manufacturer of healthcare products in Neenah, WI is seeking an IT Support Analyst III to provide advanced technical support. The role involves troubleshooting complex issues, leading projects, and mentoring junior staff. Strong knowledge of Windows, cloud management, and the Microsoft 365 ecosystem is essential. Join a company committed to...


  • Neenah, United States Jobs via Dice Full time

    Position Summary The Desktop Support Technician will provide advanced technical support and assist with enterprise device management and deployment projects. This role focuses on managing Windows and Apple environments, transitioning systems to modern management platforms, and ensuring secure and efficient operations across all endpoints. Key...