Current jobs related to Network Maintenance Technician I Core RF - Anchorage - Alaska Staffing

Network Maintenance Technician I Core RF $2,500 Hiring Bonus GCI's Network Maintenance Technician I Core RF is responsible for maintaining and repairing system wide oversight and quality control of network signal processing. Troubleshoots and repairs problems with transmission levels, equipment failures, network analysis, headend and outside plant maintenance and integrity, technical leadership of outside plant maintenance, personnel, and all relevant. Responsible for constructing, maintaining, and repairing network facilities, systems, cabling including equipment and related components involved in signal processing, amplification, and transmission. Troubleshoots and repairs problems with transmission levels, signal losses, off-air interference, and equipment failures. The primary customer is "the public" considering purchasing and/or using GCI facilities' products; other departmental personnel and/or outside agencies, vendors, utilities, etc. This position could be assigned to any or all areas needed to support Network Repairs: Outside Network Maintenance, Construction, Facilities. Essential Duties and Responsibilities at All Levels: Performs routine maintenance, surveillance, and construction operations on all Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless / HFC Networks, Facilities, and related components providing video, voice, and data services. Completes routine balancing, aligning, sweeping, proof of performance and required compliance adjustments of components and equipment used to amplify and process signals. Monitors and supports critical network elements to maintain the continuous operation of network and system infrastructure. Performs preventative or corrective maintenance, such as underground cable locates, outage response, rewiring or upgrading cabling and equipment, impairment mitigation, system drive off and repairs. Responsible for carrying out assigned construction activities in support of new plant construction, rebuilds and existing plant upgrades. Knows and adheres to applicable construction codes and safety regulations. Digs holes; lays foundation; places poles; lays cable; unreels, pulls, and strings wire from pole to pole. Dismantles, moves, or removes aerial, underground, or building wire, cable equipment, poles, and hardware. Installs and replaces power supplies, converters, and terminal boxes. Operates heavy-duty power equipment and hand tools. Supports senior staff technicians and mentor junior technicians with install, test, and repair of custom service orders. Responsible for basic vehicle maintenance, truck stock, and follows the company's safe driving and other applicable policies. Competencies: Accountability: Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Responsive to financial accountability for vehicles, inventory (i.e., test equipment), paperwork, and safety procedures to minimize claims. Basic Principles: Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees the Basic Principles. Collaboration: Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Communication: Conveys thoughts and expresses ideas appropriately and professionally. Articulates technical information clearly and concisely in written and electronic follow-up reports and work orders regarding system damages and outages, complete written and electronic route sheets. Able to communicate technical information effectively verbally to customers, contractors, utility workers, fellow employees, and the public in an effective manner commensurate with their level of understanding. Compliance: Follows internal controls; protects company and customer confidential information; abides by GCI's Code of Business Conduct & Ethics. Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc. Customer Focus: Develops positive rapport with customers. Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Ability to promote teamwork and encourage a professional, courteous work ethic. Reliability: Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. Organize assignments, equipment, and routing to maximize productivity. Results: Calculate signal losses and amplification from headend to customer premise equipment and able to synthesize multiple pieces of technical information to develop timely solutions to network problems. Read, interpret/evaluate and apply/implement information from system maps, equipment readings, test parameters, construction, and design work orders. Expeditiously route and navigate, accurately reading system and city maps/grids. Safety & Security: Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Basic MS Office knowledge (e.g., Outlook, Teams, Word, Excel) and industry specific programs that track signal leakage, outages, system monitoring, etc. Additional Job Requirements: This is an entry level position within the telecommunications field outside network maintenance discipline that will support and learn from the company's certification, education, and senior technicians the basic understanding for routine preventative and corrective network maintenance, repairs to field and network facilities and plant providing video, voice, data, and wireless services at varying locations including customer's residential and/or business properties, field and central offices. Works under close supervision and work is reviewed by senior staff. Essential Duties: Basic knowledge and ability to perform construction, installation, routine preventative, and corrective maintenance, testing and repairs of facilities providing video, voice, and data services. Evaluates field conditions, performs tests, and measurements to determine signal quality. Handles semi-routine maintenance duties, problems, and repairs. Recognizes deviation from accepted practices and confirms with senior staff appropriate next steps. Receives general instructions on routine work and detailed instructions on new assignments. Work is regularly supervised and reviewed for timeliness, accuracy, and correct procedures. Demonstrates proficiency in and working knowledge of several areas of plant systems and working knowledge of several areas of construction. Organizes daily workload and performs work utilizing industry standard test equipment, hand tools, and heavy equipment to install, maintain, or repair services and facilities. Performs preventative or corrective maintenance, underground cable locates, outage response, rewiring or upgrading facilities, cabling, and equipment, impairment mitigation, system drive off and repairs. Communicates with SMC or Dispatch to update and complete repair or trouble tickets. Assists with new installations and trouble tickets in a timely manner. Verify accuracy of written work order, confirm discrepancies, collect payments and customer signatures, ensures all documentation is updated in a timely manner. Escalates more complex issues as needed to the appropriate department, or management team. Work with senior technicians and respond to outages or other duties as required and guide and train less experienced technicians. Design test fixtures, analyze test results, and document tests performed on components. Additional Competencies: Working knowledge of and ability to accurately interpret and apply NEC, NESC, OSHA, FCC and company rules and regulations. Basic knowledge of routine maintenance procedures, surveillance, and construction operations including Radio Frequency / Microwave / Fiber Optic / AC / DC / Wireless/Wireline / HFC Networks, Facilities, and related components providing video, voice, and data services. Basic knowledge of signal ingress/egress preventative and corrective maintenance requirements, coaxial and fiber cable splicing and facility locating, outage restoration, system design calculations, network installation, activation, and maintenance. Knowledge of basic electronic fundamentals and mathematical skills. Basic knowledge of video, voice, and data, baseband, and optical signal delivery. Working knowledge in the operation of related field equipment signal level meters, AC/DC power test equipment including optical, time, and frequency domain reflectometers, underground cable locators, and leakage detection equipment. Familiar with cable modem systems to include any OTN interface devices, troubleshooting techniques and monitoring. Knowledge of home/business wiring, adjusting, installation, and service of consumer electronics equipment. Knowledge of satellite, and RF related theory and equipment and a general understanding of satellite communication ground station equipment including modems, converters, HPA, SPAs, LNA, and antenna systems. Minimum Qualifications: Required: A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis + High School diploma or equivalent. + Minimum of four (4) years in a telecommunications role or related background. + Including one (1) year of complex related network experience. + Upon hire may be required to successfully complete certifications and courses within a defined period, e.g., Defensive Driving, Company on-line Installer, Pole Climbing, AK DOT Bucket Truck, AK DOT approved Flagger Certification. Preferred: Associate degree in electronics or relevant field, telecommunications trade school, or equivalent training. + Telecommunications