Service Technician

2 weeks ago

Danville, United States Time-O-Matic, Inc. Full time

The Service Order Fulfillment Technician will primarily process outbound service orders and program parts for shipment. Additional tasks could include cleaning electronics parts, doing basic testing on components, and pulling/shelving components.Fill service ordersMaintain order/cleanliness in Service Hardware Group stock areasProvide proper care and maintenance of company property, including but not limited to office, computer, and telephone equipmentRequires some physical ability such as moderate lifting, working on ladders and in lift platforms at heights, etc.Other duties as requiredSolid understanding of basics of networking (not simply computer operation) is required.Basic understanding of electronics - including college coursework.NETWORKING: Previous hands-on network installation/maintenance coursework or experience (network setup, network technician, cabling, PC setup, telecommunications, etc.)Strong, demonstrable computer and networking skills requiredCustomer service experience idealStrong written communication skillsGood verbal communication skills and very strong attention to detailA desire to solve problems and to develop and follow clear proceduresThe ability to work with numbers which includes the ability to cycle count items in inventoryPhysical ability such as moderate lifting and working on laddersAble to stand, walk, talk, and hear. Stoop, kneel, & crouchFrequently lift and or move 10 pounds, and occasionally lift and or move 50 pounds.Network and PC knowledge requiredAssociate's degree in electronics technology or Networking is preferredBenefits Include:MedicalDentalVisionCompany Paid Life/ADDVoluntary Life/ADDDependent Life/ADD401k with Employer MatchVacationPersonal Time* Watchfire is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.* Legal authorization to work in the US required. We will not consider candidates who need sponsorship, now or in the future, to be legally employed in the US. No H1B, OPT, CPT or other "temporary work authorization" candidates will be considered.

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