Strategic Enterprise CSM

2 weeks ago

New York, United States OutSystems Full-time

OutSystems is seeking a Customer Success Manager to manage strategic customers, drive outcomes, and educate on product features. You will partner with CS leadership, Account Executives, and CS Engineers to ensure successful renewals and expansion opportunities. You will develop and execute detailed success plans, forecast customer health, and be the Voice of the Customer, delivering feedback to Product Management. Travel may be required to meet customers in person.