Territory Manager

Who We Are

Global Merchandising Services (GMS) is a centralized service organization ultimately responsible for ensuring Hallmark's product is displayed in-store and ready for purchase Comprised of over 10,000 Hallmarkers, we are the largest organization at Hallmark Cards. Each year, our team completes thousands of installations, visits tens of thousands of rooftops, and services millions of feet of fixtures to effectively display Hallmark Greeting Cards, Gift Presentation, Stationery, & Gifts.

What This Role Entails And How You'll Contribute As a Territory Manager (TM) in the Maine, NE New Hampshire territory, you will lead a team of over 100 Hallmarkers responsible to bring displays to life that enable a more caring and connected world for our shoppers. You will be responsible to lead, develop and inspire a supervisor team that sets priorities and ensures retail execution in over 600 locations across mass, drug, discount, department, value, and specialty retail channels.

You will set and communicate strategic priorities for your territory as well as evaluate performance leveraging targeted KPIs. You will also lead Human Resources and Legal compliance within your territory including performance management, talent development, and onboarding new talent. This position will be based in the Maine/NE New Hampshire area, centrally located would be ideal. Candidates who apply should currently reside within the territory geography.

You will travel to meet, lead and coach your team about 25% of your time with the other 75% in your home-based office. You will have access to a travel allowance program using your own vehicle.

Basic Qualifications

The following is required to be considered for this role: Bachelor's degree or 4 years of professional work experience Minimum of 4-years of people leadership experience.

Preferred Qualifications

Your resume/application will stand out if you have: At least 3 years of mass channel, drug store, food store, consumer product goods (CPG), vendor, or retail experience Bachelor's degree Ability to work independently Leadership and people management

skills:
ability to direct, manage and motivate a part-time service team.

Organizational and time management

skills:
ability to multi-task and manage multiple, changing priorities Communication

skills:
ability to communicate effectively (written & verbal). Customer relationship building

skills:
ability to develop current and new customer relationships A demonstrated comfort using Microsoft Office products (TEAMs, Excel, PowerPoint, Word, Tableau, Co-Pilot, etc.) to help drive business results. Endless curiosity and strategic thinking: Able to leverage Dashboard data to analyze and drive decision making.

Additional Details This TM position is very autonomous and operates out of your own home office. You will be expected to make occasional visits to retail store locations in your territory to work face-to-face with your team of local supervisors and merchandisers. Hallmark has a travel reimbursement program in place to offset the use of your personal vehicle for business travel. The annual salary range for this position is $70,000
- $80,000. Final compensation varies based on several factors.

Targeting start date by 11/1/2026. Hallmark is committed to recognizing and rewarding performance. Employees are eligible for annual merit-based increases, aligned with individual and company performance. In alignment with our culture of care, Hallmark offers a competitive benefits package, including medical, dental and vision plans, paid time off, 401K with company match, and profit-sharing.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please. HALLMARK – Because Connecting With Each Other Has Never Been More Important For more than a century, Hallmark has been bringing people together and improving the relat