Desktop Support Technician

Desktop Support TechnicianA growing financial technology organization is hiring a Desktop Support Technician to support its End User Computing environment in Scottsdale, AZ. This is a fully onsite contract role through the end of the year with strong potential to convert to full-time. The position focuses on hands-on endpoint support across both Windows and macOS environments, utilizing tools like Microsoft Intune, JAMF, and basic Active Directory administration.

This is an ideal opportunity for someone who enjoys being on the front lines of IT support, working directly with internal employees to keep them productive. The role is highly focused on device deployment, imaging, and rapid troubleshooting rather than backend account administration.

The team is looking for someone who takes ownership of their work, can manage a steady ticket flow, and thrives in a fast-paced, service-driven environment. If you're looking to sharpen your endpoint support skills while gaining exposure to modern device management tools, this role offers solid hands-on experience and a clear path to long-term growth.

Contract Duration: 6 MonthsRequired Skills & Experience2+ years of experience in desktop support or help desk rolesHands-on experience with Windows and macOS troubleshootingExperience imaging and deploying laptops and end user devicesFamiliarity with Microsoft Intune and/or JAMF for device managementBasic experience with Active DirectoryStrong customer service and communication skillsAbility to manage and prioritize a ticket queue efficientlyDesired Skills & ExperienceExperience working in a high-volume support environmentAbility to resolve or escalate issues quickly in a time-sensitive settingStrong organizational skills and ability to work independentlyExposure to corporate IT environments with endpoint lifecycle managementWhat You Will Be DoingTech Breakdown50% Windows and macOS endpoint support30% Device imaging and deployment (Intune / JAMF)20% Active Directory and general IT support toolsDaily Responsibilities85% Hands-on support and troubleshooting0% Management duties15% Team collaboration and coordination with end usersYou will receive the following

benefits:
Medical Insurance
- Four medical plans to choose from for you and your familyDental & Orthodontia BenefitsVision BenefitsHealth Savings Account (HSA)Health and Dependent Care Flexible Spending AccountsVoluntary Life Insurance, Long-Term & Short-Term Disability InsuranceHospital Indemnity Insurance401(k) including match with pre and post-tax optionsPaid Sick Time LeaveLegal and Identity Protection PlansPre-tax Commuter Benefit529 College Saver PlanMotion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening.

Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Specialization: Technical Support