Strategic Client Success Partner

2 weeks ago

Chicago, Illinois, United States Otus Full-time

Otus seeks a Client Experience Partner to manage a portfolio of K-12 districts, driving onboarding, adoption, retention, renewal, and expansion. You will build trusted relationships, protect revenue, and lead strategic client conversations with a focus on retention and growth. Ideal candidates blend education experience with customer success and SaaS revenue responsibilities, willing to travel up to 40% nationally, reporting to the Manager of Client Experience.