IT Help Desk Tier 1 Specialist

5 days ago

Grand Rapids, Michigan, United States Pridgeon & Clay Full-time

Pridgeon & Clay Inc in Grand Rapids is seeking an Information Technology Tier 1 Help Desk Specialist to provide essential end-user support over the phone, remotely and on-site. The role emphasizes teamwork, problem solving, and timely incident resolution across facilities.

The position requires IT-related coursework and 1–2 years of desktop support experience, with strong Microsoft Office skills and reliable attendance. A comprehensive benefits package accompanies the role.