IT Help Desk Tier 1 Specialist
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Pridgeon & Clay Inc in Grand Rapids is seeking an Information Technology Tier 1 Help Desk Specialist to provide essential end-user support over the phone, remotely and on-site. The role emphasizes teamwork, problem solving, and timely incident resolution across facilities.
The position requires IT-related coursework and 1–2 years of desktop support experience, with strong Microsoft Office skills and reliable attendance. A comprehensive benefits package accompanies the role.