Moveworks Consulting Senior Manager

Senior Manager, Moveworks

Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.

Recruiting for this role ends on 12/01/2026

Work you'll do As the largest Moveworks delivery partner, Deloitte is at the center of how Fortune 500 organizations are deploying and expanding agentic AI and generative AI-powered employee experiences at scale. As a Senior Manager, you will take on broader ownership across the Moveworks portfolio — leading engagement teams, shaping account strategy, and serving as a senior client advisor on how conversational AI, large language models (LLMs), and intelligent automation can transform HR and IT service delivery across new implementations, use case expansions, and platform optimization efforts.

As a Moveworks Senior Manager, you will be responsible for:

• Leading multiple concurrent Moveworks engagements — including new implementations, use case expansions, and platform optimization efforts — across scope, budget, resourcing, timeline, and risk management, with accountability for overall account health and delivery quality.
• Serving as the primary client relationship lead at the account and program level, building trusted advisor status with senior stakeholders across HR, IT, and Information Security, including Director and VP-level sponsors.
• Managing and developing teams of Managers, Senior Consultants, and Consultants through day-to-day coaching, performance feedback, staffing decisions, and career development guidance.
• Driving practice growth through business development, proposal leadership, scoping and pricing exercises, client presentations, methodology refinement, and knowledge sharing across the ServiceNow/Moveworks team.
• Supporting go-to-market activities and thought leadership in ServiceNow/Moveworks/ServiceNow strategy, alliances, generative AI, and agentic AI-enabled employee experience transformation.

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to mentor and provide clear guidance to others

The team Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.

Our Moveworks Team is dedicated to delivering AI-powered employee experience solutions that help clients transform their HR and IT service delivery practices. We drive significant cost savings, increased efficiency, a stronger competitive advantage, and improved employee experience through intelligent automation and agentic AI capabilities.

Qualifications Required:

• Bachelor's degree (or equivalent years of experience)
• 8+ years of enterprise platform implementation experience (for example, ServiceNow, Workday, or similar)
• 4+ years of experience in client relationship management with experience engaging senior stakeholders (Director level and above)
• 5+ years of program management experience overseeing multiple concurrent workstreams and collaborating cross-functionally with HR, IT, and Information Security
• Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or