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Field Maintenance Technician 1
2 weeks ago
Job Summary:Perform exemplary maintenance services on heavy equipment to ensure owning and operating costs exceed customer standards. Use Holt Cat's digital tools to capture and report issues as they pertain to the operation and performance of the equipment to maximize uptime. Lastly, the incumbent must successfully work with Holt's central dispatch team for logistics and communicate directly with customers to confirm job requirements, location, and timeline. This is an entry-level position that generally has less than one year of experience and/or demonstrated job-relevant knowledge/skills. Relies on instructions and pre-established guidelines to perform the functions of the job; works under immediate supervision. Will provide superior customer service to internal and external customers in alignment with Holt CAT's Vision, Values, and Mission statement.What can HOLT CAT offer you?A competitive salary, commensurate with your experience and competencies.A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.A Tuition Reimbursement program to support the pursuit of accredited college courses.An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.Essential Functions:Model, promote, reinforce, and reward the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and MissionPerforms high-quality preventative field maintenance work and electronic inspections on heavy equipmentEffectively maintains and communicates a field service schedule to deliver an exceptional customer experienceDesires to challenge self with an abundance mindset to achieve the highest levels of performance and qualityAdaptable and understanding of changes to schedules and timelinesAccurately obtains, packages, and submits required compartment fluid samples dailyMaintains appearance and operation of service truck to ensure productivity and professional representation to Holt customersWork Order Efficiency- 5% or higher for the reviewed time periodRequires regular and punctual employee attendanceWorks safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standardsPerforms other duties as assignedKnowledge, Skills, and Abilities:A self-motivated, thoughtful individual with a high energy level who can work alone or with others in a field environmentAbility to work independently as well as a part of a diverse team and establish and maintain effective working relationships with co-workers, supervisors, and customersExceptional customer service skills with the ability to interact with tact and courtesy and maintain a professional demeanorDemonstrated proficiency with current computer software and related hardwareSome knowledge of construction equipment and related equipmentAbility to read and understand equipment service manuals and lubrication chartsBasic knowledge of equipment and tools, including their designs, uses, repair, and maintenanceUnderstanding of preventive maintenance procedures and practicesEducation and Experience:High school diploma or equivalent requiredUp to one year of experience with field or shop preventive maintenance of heavy equipment such as dozers, backhoes, front-end loaders, and excavators preferredA valid driver's license with a safe driving record requiredMust be able to obtain a Class B CDL within 6 months of employmentTravel:* Up to 20% of overnight travelDisclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.#LI-HCT
