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Rail Network Coordinator
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Rail Network Coordinator
2 weeks ago
RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Rail Network Coordinator. The Rail Network Coordinator is responsible for proactively monitoring loaded railcars from the point of release at the origin to final placement at destination, as well as the empty return. This role is responsible for ensuring exceptions are identified, escalated and handled, while informing business partners of any variations to planned trips.Key Responsibilities:Understand railcar operations in order to identify potential issues and navigate customer service issues through to resolutionUtilize a cloud-based railcar tracking system to monitor, identify problems, and provide updates to stakeholdersCommunicate with railroads to troubleshoot issues and delayed railcars (includes phone/email communication and logging issues)Ensure railcars are travelling along the correct route and going to the correct destination, and on timeUnderstand bill of lading, way billing, and railroad terminologyGoal-driven and continuous improvement mindsetCommunicate and present information to internal and external stakeholdersQualifications:Bachelor's degree in logistics, transportation, or a related field preferredMinimum 2 years of experience in rail operations or logistics coordinationProficient in technical writing, good communication skills- attention to detail is criticalStrong written and verbal communication skillsProficient in the use of logistics software, SAP, and Microsoft Office SuiteStrong mechanical aptitude with decision making skillsAbility to multi-task and manage multi-task and manage multiple priorities
