Guest Experience Specialist
2 weeks ago
Job DescriptionAdditional InformationJob Number25194342Job CategoryRooms & Guest Services OperationsLocationCourtyard by Marriott Miami Airport, 1201 NW Le Jeune Road, Miami, Florida, United States, 33126VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Guest Experience Specialist
2 weeks ago
Miami, United States Marriott International, Inc Full timeAdditional InformationJob Number25194342Job CategoryRooms & Guest Services OperationsLocationCourtyard by Marriott Miami Airport, 1201 NW Le Jeune Road, Miami, Florida, United States, 33126VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out....
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Guest Experience Specialist
2 weeks ago
Miami, United States Marriott International, Inc Full timeAdditional Information Job Number 25194342 Job Category Rooms & Guest Services Operations Location Courtyard by Marriott Miami Airport, 1201 NW Le Jeune Road, Miami, Florida, United States, 33126 VIEW ON MAP Schedule Full Time Located Remotely? N Position TypeNon-Management POSITION SUMMARYOur jobs aren’t just about giving guests a smooth check-in and...
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Guest Experience Specialist
2 weeks ago
Miami, United States Marriott International, Inc Full timeAdditional InformationJob Number 25194342Job Category Rooms & Guest Services OperationsLocation Courtyard by Marriott Miami Airport, 1201 NW Le Jeune Road, Miami, Florida, United States, 33126 VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition TypeNon-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out....
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Guest Experience Specialist
2 weeks ago
Miami, FL, United States Marriott International Inc Full timeJob DescriptionPOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk...
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Guest Experience Specialist
3 weeks ago
Miami, United States Courtyard by Marriott Full timeCourtyard by Marriott - JobID: B476ADB6B0F2C5E2A824AE65A40CE252 [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or...
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Guest Experience Specialist
5 days ago
Miami, United States Courtyard by Marriott Full timeCourtyard by Marriott - JobID: 42F3766DD545C82AF1ED177E8A4DAFC7 [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or...
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Guest Experience Specialist
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Guest Experience Specialist
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Miami Beach, FL, United States Marriott International, Inc Full timeAdditional Information Job Number25199404 Job CategoryRooms & Guest Services Operations LocationResidence Inn by Marriott Miami Beach South Beach, 1231 17th Street, Miami Beach, Florida, United States, 33139VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in...
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Hotel Valet
3 weeks ago
Miami, United States Evolution Parking & Guest Services Full timeA specialized guest services company in Miami is seeking a Guest Services Manager to oversee valet parking operations. Responsibilities include managing team performance, ensuring compliance with service standards, and maintaining strong client relationships. Ideal candidates will have experience in valet parking management and exceptional customer service...
