Entry IT Service Desk Analyst
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Philips is seeking an IT Service Desk Analyst I to resolve technical issues, provide application support, and empower users across the AM&D business. You will handle high volumes of incidents via phone and ServiceNow, ensure SLA adherence, and collaborate with product support and business teams to improve service quality.
The role requires 1+ years in IT helpdesk or related customer service roles, familiarity with ServiceNow, and experience with MS products and Windows OS.