Service Analyst

1 week ago

Leawood, United States Axelon Services Corporation Full time

Service AnalystOverland Park, KS6+ Month Contract - Possible Temp To PermPAY: 18/HR, W 2(Onsite, 5 days/week)Schedule: Monday–Friday, 8:00 AM – 4:30 PMDepartment: Institutional LifeDuration: 6-month contract with potential for extension or full-time conversionPlease note: This client requires that all submitted resumes be 100% accurate. This includes providing exact months and years of employment, and clearly indicating whether each position was contract, consulting, temporary, or direct hire.An employment background check is conducted for every new hire. If any discrepancies are found between the resume and what the background check verifies, the offer will be withdrawn.Start Date: ASAPDriving Required: NoFingerprinting Required: YesJob Summary:Client is seeking a dependable and detail-oriented Service Analyst to join our Institutional Life team. This full-time, onsite role is ideal for a self-starter with strong interpersonal skills and a professional demeanor. The Service Analyst will support business operations and client servicing functions, handling routine transactions and assisting with internal communications and documentation.Key Responsibilities• Receive, assess, and process service requests• Transact routine non-financial activity on client accounts with accuracy andexpediency• Email and mail out documents; perform mail merges• Handle business services tasks from the operations team• Assist team members to meet departmental and regulatory standards• Make effective decisions based on comprehensive case analysis• Support occasional office events (e.g., birthdays, holiday celebrations), including setup and vendor coordination• Maintain professional appearance and behavior in a corporate office settingMust-Have Skills & Experience• Basic proficiency in Microsoft Office, especially Excel• Prior experience in a corporate office environment with adherence to dress code• Strong reliability and consistent attendance• Salesforce experience preferred• Excellent communication and interpersonal skills• Professional demeanor and confidence• Ability to multitask and stay organizedDeal Breakers• Poor attendance or negative attitude• Lack of corporate or office-based experienceQualifications• Associate's or Bachelor's degree preferred, or equivalent work experience• Ethical, accountable, and decisive• Strong written and verbal communication skills• Ability to learn quickly through paid onsite training.

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