Field Computer Technician

31 minutes ago

Elko, United States BC Tech Pro Full time

Job DescriptionWe are seeking a skilled Computer Field Technician to perform hardware repairs and installations on laptop and desktop units. Prior experience with laptop and desktop hardware is essential.As part of our onboarding process, you will receive free certification in Dell and Lenovo systems.Job DetailsThis is a 1099 Contract position. Call volume varies, typically between 2-5 calls per day. Pay begins at $35 per ticket completed.Your primary responsibility will be to execute hardware part replacements for Dell and Lenovo warranty services.Pay periods are every Friday following the first week of ticket completion.You must have a reliable form of transportation to fulfill these service calls.Access to a computer and the internet is required to log into your technician portal.Tickets are scheduled Monday through Friday, and you must log in to your tech portal by 9 am each workday to accept, update status, and plan your calls.It will be your responsibility to contact customers and confirm appointment windows for on-site service completion.Parts will be provided by the manufacturers and will typically be held at FedEx for you to pick up in the morning. Shipping labels and materials for returning removed parts will also be provided.

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