Patient Access Advocate
2 weeks ago
The role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral management and in some practices orienting Patient Access Advocate I new hires to be set up for success.Assists patients through the registration process verifying patient demographics and insurance information to ensure accuracy for payment processing and insurance billing.Assists new employees with registration workflows. Follows established protocols for collecting and posting co-pays, payment processing and review of records for bad debt. Adheres to No Surprise Act.Responsible for maintaining accurate cash drawer and preparing daily deposits and following practice close processes.Follows practice scheduling guidelines for single or multiple clinics and return, referral and testing appointments Assists new employees with appointment scheduling.Follows office procedures for incoming calls, messages, voice mail and email and coordinate follow up where needed.Manages referrals and obtains pre-certification as needed and notifies pre-cert coordinator for follow up.Creates a positive guest experience through adherence to Steps of Service protocols. Deescalates situations when necessary.Trains new employees on general clerical support; paperwork, medical records, faxes, scans, filing, typing, etc.Ensures new patient information is delivered in a timely manner. Mails new patient packets and contact new patients the day before their scheduled appointment. Adheres to no show policy, send letters and document no shows in a timely manner.Performs other duties as assignedEDUCATION:Required: High School Diploma or equivalentPreferred: Graduate of a certified medical office training courseEXPERIENCE:Required: 1 Year clerical experience in medical setting. Proficient in EPIC Cadence/Prelude. Customer Service experience in healthcare setting.LICENSURE/CERTIFICATION/REGISTRY/LISTING:
-
Patient Access Advocate Lead
4 weeks ago
High Point, United States Cone Health Full timePatient Access Advocate LeadThe Patient Access Advocate Lead works with the patient access team and creates a welcoming environment for internal and external customers. Working minimal supervision, this position ensures accuracy and efficiency in accordance with practice protocols.Acts as a resource to be the first point of contact for patients and guests...
-
Patient Access Advocate
2 weeks ago
High Point, United States Cone Health Full timeThe role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral...
-
Patient Access Advocate
4 weeks ago
High Point, United States Cone Health Full timeThe role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance verification, referral...
-
Patient Access Advocate Lead
2 weeks ago
High Point, United States Cone Health Full timeThe Patient Access Advocate Lead works with the patient access team and creates a welcoming environment for internal and external customers. Working minimal supervision, this position ensures accuracy and efficiency in accordance with practice protocols.Acts as a resource to be the first point of contact for patients and guests upon entrance.Supports...
-
Patient Access Advocate Lead
2 weeks ago
High Point, North Carolina, United States Cone Health Full time $60,000 - $90,000 per yearThe Patient Access Advocate Lead works with the patient access team and creates a welcoming environment for internal and external customers. Working minimal supervision, this position ensures accuracy and efficiency in accordance with practice protocols.Acts as a resource to be the first point of contact for patients and guests upon entrance.Supports...
-
Patient Access Specialist
6 days ago
High Point, NC, United States Advocate Aurora Health Full timeDepartment: 13347 Enterprise Revenue Cycle - Arrival: High Point Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Varies Job Summary: Responsible for the registration of patients, including patient interviews, pre-admissions, and information accuracy (including insurance information verification). Handles...
-
Patient Access Advocate
5 days ago
High Point, United States Cone Health Full timePatient Access Advocate IIThe role of the Patient Access Advocate II is vital to our front office operations. This role allows you to expand on your proven customer service and medical technology skill sets and positions you as the expert liaison for patient and clinic relations. This role primarily focuses on providing excellent customer service, insurance...
-
Patient Access Manager
1 week ago
High Point, North Carolina, United States American Addiction Centers Full time $40 - $60Department:09120 WFBMG Wake Forest Health Network Admin - General Administration Status: Full time Benefits Eligible:Yes Hours Per Week: Schedule Details/Additional Information:Mon - Fri 8am - 5pmPay Range$ $60.45Major Responsibilities:Utilizes performance improvement techniques and quality/quantity standards to analyze processes in order to streamline...
-
Imaging Patient Assistant
22 hours ago
High Point, United States Advocate Aurora Health Full timeDepartment: 36317 High Point Medical Center - CT Status: Part time Benefits Eligible: Yes Hours Per Week: 24 Schedule Details/Additional Information: Sat/Sun 9a-9:30p Pay Range $18.50 - $27.75 Major Responsibilities: Transports patients between departments and escorts patients, families, and visitors as needed. Uses radiology computer systems to generate...
-
Imaging Patient Assistant
2 days ago
High Point, NC, United States Advocate Aurora Health Full timeDepartment: 36317 High Point Medical Center - CT Status: Part time Benefits Eligible: Yes Hours Per Week: 24 Schedule Details/Additional Information: Sat/Sun 9a-9:30p Pay Range $18.50 - $27.75 Major Responsibilities: Transports patients between departments and escorts patients, families, and visitors as needed. Uses radiology computer systems to generate...
