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Scheduling Specialist
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Birmingham, United States Community Health Systems Full timeScheduling SpecialistAs a Scheduling Specialist at Grandview Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student...
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Birmingham, United States Alabama Staffing Full timeScheduling SpecialistAs a Scheduling Specialist at Grandview Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student...
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Birmingham, AL, United States Community Health Systems Full timeAs a Scheduling Specialist at Grandview Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for...
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Scheduling Specialist
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Birmingham, Alabama, United States Grandview Medical Center - Birmingham, AL Full timeJob SummaryThe Central Scheduler Lead is responsible for overseeing the daily operations of the scheduling team, providing leadership, training, and support to ensure efficient and accurate patient scheduling. This role serves as a primary resource for escalations, performance monitoring, and process improvements while ensuring compliance with scheduling...
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Birmingham, United States Community Health Systems Full timeCentral Scheduler LeadThe Central Scheduler Lead is responsible for overseeing the daily operations of the scheduling team, providing leadership, training, and support to ensure efficient and accurate patient scheduling. This role serves as a primary resource for escalations, performance monitoring, and process improvements while ensuring compliance with...
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Scheduling Specialist
1 week ago
Birmingham, AL, United States Community Health Systems Full timeJob Summary The Central Scheduler Lead is responsible for overseeing the daily operations of the scheduling team, providing leadership, training, and support to ensure efficient and accurate patient scheduling. This role serves as a primary resource for escalations, performance monitoring, and process improvements while ensuring compliance with scheduling...
Scheduling Specialist
2 weeks ago
As a Scheduling Specialist at Grandview Medical Group you'll join a team and be a part of a culture that's dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.Job SummaryThe Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service.Essential FunctionsSchedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction.Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules.Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions.Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files.Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete.Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions.Prioritizes work efficiently, including processing STAT order timely.Notifies ordering offices if unable to contract their patient to schedule procedures.Offers alternative scheduling options when needed to accommodate patient preferences and medical needs.Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs.Performs other duties as assigned.Complies with all policies and standards.QualificationsAssociate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred0-2 years of experience in medical scheduling, administrative support, or customer service preferred0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferredKnowledge, Skills and AbilitiesStrong knowledge of appointment scheduling, patient flow management, and administrative procedures.Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines.Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams.High attention to detail and accuracy, particularly in data entry and record-keeping.Ability to work in a fast-paced environment while maintaining a calm, professional demeanor.Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software.Knowledge of medical terminology is a plus.
