Transaction Coordinator

About our CompanyWe're a title company built for today. With digitally native tools, process improvement, and transparent pricing, we're tackling the antiquated title industry head-on. We think it's time that the 150-year-old title industry was brought into the 21st century. Closing on a real estate transaction should be simple, efficient, and clearly and fairly priced.Join Us: We are a team of smart, driven individuals with a passion for disrupting title insurance and modernizing the closing experience. We are looking for new team members to join our growth and share our mission.Transaction CoordinatorAs a Transaction Coordinator you will work as the right hand in assisting experienced Escrow Officers and Attorneys with the processing of real estate closings in markets as assigned. In addition to the various administrative aspects of title, duties include front end file processing, data entry and curative review of title. If you are someone who prides themselves on providing outstanding communication and best-in-class service to all parties involved in each transaction and internal colleagues, then the Transaction Coordinator position is for youWhat you may work on:Front line communication with all parties of the transactionAddress any questions and concerns quickly and professionally, or direct accordinglyReview Search packages to pull curative documents for file.Work with Escrow Officer and Underwriter on escalated title defects or issuesWork with Title on review of entity documents and sufficiency of sameAct as primary point of contact with lenders and provide requested items timely, including a preliminary CD/Settlement StatementOrder miscellaneous lien and judgment payoffs, and follow up of sameReview mortgage payoff statements, HOA demand statements & documents, utility demand statements, miscellaneous liens and judgements, to verify expiration dates and figures are accurate.Input figures from all payoffs/demands into preliminary CD/Settlement StatementEnsure all payoffs/demands/applicable invoices are uploaded into closing platforms with the most accurate informationManage assigned tasks in closing platformsWeekly files audits with Manager to review the status of upcoming pipelineConsistently notate files in closing platforms with status updates and pertinent information to process the fileMaintain consistent communication of file status with all parties of the transaction and ensure file status is up to date in multiple closing platforms.Act as relief for other Transaction Coordinators as neededWhat we are looking for in you:You have 1-2 years experience in processing/assisting on residential purchase and refinance closingsTitle industry experience is required, multi-state experience is preferredYou have 2+ years experience in a fast-paced professional environmentYou have 1+ years experience in customer service in a corporate/professional settingYou have, or are willing to obtain upon hire, a Notary LicenseYou have a basic knowledge of end-to-end file flow processingAbility to work proactively on problem-solving, multi-task, identify priorities, and respect the urgency of critical itemsYou demonstrate excellent customer service skills, and have strong communication and grammar skillsYou have intermediate computer skills and comfortable working with new technologiesAbility to handle problems calmly and professionallyOutstanding organizational abilitiesYou are excited about growth in a company, and welcome change in new ways of doing thingsYou have acute attention to detailAbility to work autonomously and take ownership of your workExcellent teamwork skills