Sales Consultant

OverviewSell luxury homes for an award-winning companyWho are we?Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we're a Fortune 500 company operating in over 50 markets across more than 20 states. We're the country's premier luxury builder with the widest range of products in the industry, including traditional single-family homes, active adult, hi-rise condos, apartment rentals, urban redevelopment, and student housing.From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.Toll Brothers, America's leading builder of luxury homes seeks a Sales Consultant to sell luxury homes at one of our luxury home communities in Charlotte, North Carolina.What is the opportunity?The Sales Consultant is responsible for achieving all community sales goals. This includes but is not limited to the following: generating traffic numbers, agreement of sales, customer satisfaction and serving as the main point of contact to deliver a luxury customer experience from a customer's first visit through move-in.This position is on-site.What are the primary responsibilities?Generate TrafficMaintain online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc.Partner with the Online Sales team to help drive internet lead conversionBuild and leverage relationships with Real Estate AgentsConduct regular prospecting and appointment setting activitiesCoordinate with the marketing team to plan traffic generating activitiesDrives ResultsProactively manage the supply of quick delivery home in the communityComplete competitive analysis on products, features, neighborhoods, and amenitiesMonitor community and model home appearance to achieve White Glove Checklist standardsDemonstrate model home, community/floorplan features and homesites to customersUtilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer informationPrepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers homeAttend and participate in all sales meetingsCustomer ServiceProvide customers an exceptional experience who visit the sales center, building relationships and learning about the customer's storyPartner with the design studio team to meet business objectives and enhance the customer experienceAssist in facilitating mortgage process with TBI Mortgage, which can include:On the front end, ensuring buyer makes application with TBIM and receives commitment letter.On the back end, working with customer's lender to ensure loan is on track to settle, providing documentation, creating and providing comps to lenders appraiser* Manage and facilitate the weekly communication processes with post-sale customers* Deliver Tiffany closing gift to homeowner's new homeThis is an excellent opportunity to join one of the nation's most respected companiesQualificationsDoes this describe you?Focus on the customer through:Understanding of the customer needs and Toll Brothers offerings to create win-win solutionsBuilds business partnerships as a trusted advisor relationshipSelling: uses sales techniques to develop leads and gain customer commitmentCollaboration: ability to work with and learn from internal partners (Online Sales and Construction) across multiple departments to serve the customer and generate salesNegotiation: ability to effectively explore alternatives, influence and persuade the other party to achieve acceptance and commitmentCommunication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely with easeWillingness to take on additional responsibilities outside the scope of your job dutiesDo you have these qualifications?Essential:3+ years sales experienceReal Estate license is required in some statesWeekend availability is requiredMaintains a full-time, 5-day work weekPreferred:Bachelor's degree3+ years new home sales experienceNew home construction knowledgeWe offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, appliances, and much moreCome see why Toll Brothers has been attracting and retaining some of the best professionals in the industryAPPLY ONLINE TODAYToll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.#LI-Onsite