Senior Benefits Analyst

Open enrollment materials Littler Mendelson, an AMLaw 100 firm, is seeking a Senior Benefits Analyst – Programs to support the administration, communication, compliance, and continuous improvement of the firm's domestic and global benefits programs. This role serves as a senior-level individual contributor responsible for benefits operations, employee communications, HRIS support, program administration, vendor coordination, compliance activities, and team guidance.

Reporting to the Director –Benefit Programs, the Senior Benefits Analyst – Programs plays a critical role in ensuring employees understand and maximize their benefits through clear, effective communication and exceptional service delivery. This position serves as a key resource for complex benefit program administration, enrollment processes, documentation management, regulatory compliance, and process improvement initiatives.

The ideal candidate combines deep benefits expertise with strong communication, analytical, and operational skills. This individual acts as a subject matter expert for benefits programs, partners closely with vendors and internal stakeholders, provides coaching and support to team members, and helps ensure benefits programs are administered efficiently, accurately, and consistently across multiple jurisdictions.

This is a hybrid position located in Boston, MA, New York, NY, Philadelphia, PA, or Washington, DC. Pursuant to Boston, MA, New York, NY, Washington, D.
C. and Maryland regulation, the annual salary range for this position is $100,000
- $130,000, contingent on relevant experience and education, and includes eligibility for performance-based bonuses.

We offer
generous compensation and benefits packages.

For more information visit: https://www.littler.com/benefits/state-details. Responsibilites Benefits Program Administration Administer and support health, welfare, retirement, leave, wellness, voluntary, and global benefits programs. Serve as a subject matter expert for benefit eligibility, enrollments, life events, plan provisions, and benefit administration processes. Independently resolve complex benefits questions and issues, researching plan provisions and coordinating with vendors as needed.

Support annual open enrollment activities including planning, testing, communications, employee education, and issue resolution. Escalate complex benefits issues and risks appropriately while recommending solutions. Employee Communications & Education Employee emails Benefits summaries Open enrollment materials FAQs Orientation materials Intranet and Benefits Hub content Presentation decks Educational resources Translate complex and technical benefits information into clear, concise, employee-friendly content.

Ensure all benefit communications reflect the firm's voice, branding, and employee experience objectives. Review and edit benefit communications prepared by vendors or internal stakeholders for accuracy and consistency. Maintain and enhance the firm's benefits intranet and knowledge resources. Compliance & Records Management Coordinate annual benefits compliance activities and recurring program requirements. Maintain accurate records and documentation to support audits, compliance reviews, vendor reconciliations, and regulatory reporting.

Ensure benefit plan documents, notices, policies, and required disclosures remain current and properly distributed. Support benefits-related compliance requirements including regulatory notices, enrollment documentation, and record retention processes. Develop and maintain benefits administration procedures, workflows, and process documentation. Vendor & Operational Management Partner with benefit providers and third-party administrators to ensure effective service delivery.

Monitor vendor performance and assist in resolving service and administration issues. Reconcile benefit data and invoices, investigating discrepancies and ensuring accuracy. Support annual vendor implementations, renewals, and benefit program changes. Maintain operational calendars and ensure timely completion of recurring benefits activities. Leadership & Team Support Provide guidance, coaching, and day-to-day support to Benefits team members.

Serve as a resource for less experienced team members regarding benefits administration and program interpretation. Assist with training and onboarding of new team members. Promote process consistency, documentation standards, and operational excellence across the benefits function.

Qualifications

Strong knowledge of health and welfare, retirement, leave, wellness, and voluntary benefit programs. Demonstrated experience developing employee-facing communications and educational materials. Experience translating complex benefits concepts int