Content Writer, Customer Experience and Adoption Specialist
1 day ago
Are you a curious and motivated writer capable of simplifying complex topics? Do you have a strong focus on customer needs and business growth? Join Amazon Web Services (AWS) as a Content Writer for Customer Experience and Adoption In this dynamic role, you will collaborate with strategists, subject matter experts, and designers to craft content that details the AWS Private Pricing Program's guidelines and best practices. Your contribution will be vital in executing our content strategy aimed at increasing the adoption and success of our Private Pricing Program. Your exceptional writing skills, critical thinking, and proactive approach will help you develop and enhance various enablement assets. You will curate a Private Pricing content catalog, ensuring clear and context-rich content that meets the diverse needs of our internal and external audiences, including AWS partners and customers. Responsibilities: Implement the content strategy to support Private Pricing Program initiatives. Identify key audience segments and analyze their specific needs to fill content gaps and enhance effectiveness. Deliver strategic content initiatives while coordinating with multiple stakeholders. Measure the impact of content efforts and optimize for maximum effectiveness. Build relationships with teams across AWS including Sales, Legal, and others to align content efforts. Ensure all deliverables meet the highest quality standards and effectively address audience needs. About Our Team: The Global Deal Strategy and Programs (GDSP) team at AWS fosters cloud adoption through innovative pricing strategies. You will gain in-depth knowledge of cloud economics and have a direct impact on AWS's market leadership while working with cutting-edge technologies. We Value Diverse Experiences: If your career path has been unconventional or if you don't meet every requirement, we still encourage you to apply. Why Join AWS? AWS is the leading cloud platform, trusted by numerous businesses. We prioritize work-life balance and provide flexible working conditions to support our employees. Inclusive Culture: We foster a culture of inclusion and continuous learning, encouraging employees to embrace their unique backgrounds. Career Growth: We offer mentorship and resources to help you advance and become a well-rounded professional. Qualifications: Bachelor's degree or equivalent. 3+ years of experience in content strategy and development. 3+ years of experience using data to drive improvements. Preferred Skills: Advanced degree in English, Communications, or related field. Strong editorial background with excellent proofreading and content creation skills. Experience managing complex content projects at scale. Familiarity with multimedia (images, videos) development. Experience with content authoring tools. Our commitment to diversity and inclusion: We are an equal opportunity employer and do not discriminate based on any protected status. We also strive to support all employees, including those with disabilities, during the application and onboarding process. Compensation: The base pay for this position ranges from $83,100 to $177,800 per year, depending on various factors. In addition, we offer a comprehensive range of benefits. This position is open until filled. We encourage candidates to apply through our career site.
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