General Manager
2 weeks ago
General Manager – Cantina GuerosA Mexico City–inspired concept by Westside ConceptsAbout UsCantina Gueros is a vibrant, Mexico City–cuisine–based concept created by Westside Concepts-an Arizona-born hospitality group known for Haymaker, Four Corners, and multiple unique, community-rooted restaurants. Since opening our first location in 2013, our mission has stayed the same:Be the neighborhood place where guests feel proud to bring family and friends-for any occasion.Across all concepts, we strive to create the highest-quality food and drinks and unforgettable guest experiences delivered in warm, welcoming, memorable spaces. Cantina Gueros continues this legacy with bold flavors, lively energy, and genuine hospitality inspired by the culture and cuisine of Mexico City.Our MissionWe emphasize high-quality, consistently delicious food, served in clean and inviting environments.We aim to deliver absolute guest satisfaction every visit.We develop every team member-whether they grow with us long-term or take their next step elsewhere-to be better than when they arrived.Our passion for food, beverage, service, and our community is unmatched.Our ValuesCommitment to uncompromising values and integrityProvide genuine, heartfelt serviceHonesty and trust in every interactionDedication to creating a thriving workplace cultureWe want to speak with you if:You genuinely love creating memorable guest experiences, are committed to the success of your teams and your restaurant, and thrive within a fun, energetic environment.Your Personal AttributesYou are passionate about food, beverage, and hospitalityYou take pride in your work and lead by exampleYou thrive in a high-energy, fast-paced environmentYou go the extra mile for both guests and your teamYou embrace creativity, culture, and connectionSummaryCantina Gueros is seeking a skilled and experienced General Manager to lead our restaurant both culturally and financially, delivering great guest experiences, and building an even more expansive guest-base . Our ideal GM is both a culture-builder and an operational expert-someone who excels at guest hospitality, team development, financial performance, and maintaining Westside Concepts' standards of excellence.You will be responsible for all day-to-day front-of-house and back-of-house operations, ensuring Cantina Gueros remains a place where guests feel connected, welcomed, and wowed-and where team members feel supported, motivated, and proud to work.Your Duties Will IncludeLeadership & Guest ExperienceDeliver exceptional hospitality and ensure unforgettable guest experiencesBuild and maintain strong relationships with guests, team members, and the communityAct as a role model for professionalism, positivity, and Westside Concepts' valuesCultivate an environment of teamwork, communication, and accountabilityWorking side-by-side with Kitchen Manager to achieve cultural and financial goalsOperational ExcellenceEnsure operational systems and SOPs are followed consistentlyMaintain food, beverage, and service quality standardsOversee cleanliness, safety, and atmosphere throughout the restaurantResponsible cash and card handlingMaintain product freshness, consistency, and presentation standardsFinancial & Administrative ResponsibilitiesAchieve and maintain food, beverage, and labor cost goalsEnsure accuracy in ordering, inventory, forecasting, and reportingManage scheduling to support service, labor efficiency, and quality of lifeAnalyze key metrics and adjust strategies to strengthen performancePeople Development & CultureInterview, hire, train, and develop team members for growthCreate a positive and inclusive workplace cultureCoach and mentor managers and staff through daily operationsHold team members accountable in a supportive, growth-focused wayFlexibility & AvailabilityMust be available nights, weekends, and holidays based on business needsOther duties as assigned to support the restaurant's successExperience RequirementsMinimum 3 years of restaurant management experience in a high-volume environmentStrong multitasking and problem-solving abilitiesExperience with team leadership, performance management, and guest recoveryFamiliarity with financial metrics, cost control, and operational best practicesSkills & RequirementsFriendly, warm, and approachable personalityAlways ready to lead with a smilePositive, can-do attitude and reliable work ethicAbility to think and act quickly in fast-paced situationsStrong organizational and communication skillsAbility to stand for extended periods and assist with service needs when requiredDependable team player who naturally builds trust and respectBenefitsHealth benefitsPTOBonus programTeam member dining programCareer growth opportunitiesQuality-of-life schedulingJoining a culture-forward, people-first hospitality groupWe Embrace DiversityWestside Concepts believes a diverse team is essential to successful, ethical business. We welcome and celebrate team members of all backgrounds and identities-including race, color, religion, age, gender identity, sexual orientation, disability, national origin, and more. We foster this same inclusion within our restaurants and among our guests and community partners.We Want to Speak With YouIf you're passionate about food and hospitality, take pride in your work, and are ready to lead a dynamic team in a vibrant, Mexico City–inspired environment, we would love to meet you.Apply today and help shape the future of Cantina Gueros.
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