Automotive Customer Service Technician

3 days ago

Westmont, United States Automotive Technology Experts Full time

Champions Do MoreAt Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.ResponsibilitiesProvide information and advice on vehicle diagnostics and technical solutions to customer via telephone and supported equipment Document all customer interactions in supplied database Work within groups of technicians and software development teams to improve products and services Maximize first time resolution of customer queries Provide training support and basic technical support to customers and employees as required Other duties as requested QualificationsHigh School diploma or GED required 1 to 3 years' experience as an automobile technician, using diagnostic scanning tools, or equivalent experience required Proficient in Microsoft Office 365 required Superior customer service skills required Strong problem-solving capabilities required Ability to communicate effectively both verbally and in writing with customers required Ability to multi-task required Preferred Qualifications:OE/Dealer level diagnostic and programming experience Familiarity with pre/post scanning of automobiles; OEM Scan tool experience is preferred ASE L1 certification is a plus (ASE Certification(s), I-Car, MECP and ALLDATA) Collision automotive experience or Automotive Repair experience/education preferred Bilingual in Spanish or Spanish speaking ability a plus BenefitsThe Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus ("Cash From Crash") 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.Posted Min Pay RateUSD $23.00/Hr.Posted Max Pay RateUSD $23.00/Hr.

  • Automotive Service Technician

    3 days ago

    Westmont, United States McGrath Acura of Westmont Full time

    Acura Westmont is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks! If you are looking for an opportunity with excellent career growth while working for a company that...

  • Automotive Service Technician

    2 weeks ago

    Westmont, IL, United States McGrath Acura of Westmont Full time

    Acura Westmont is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks!  If you are looking for an opportunity with excellent career growth while working for a company that...

  • Automotive Technician

    3 weeks ago

    Westmont, United States AutoNation Full time

    Skilled TechnicianThe Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.What AutoNation Offers Its TechniciansExpanded service department to meet...

  • Automotive Diagnostics

    2 days ago

    Westmont, IL, United States Automotive Technology Experts Full time

    A leading automotive technology firm in Westmont, Illinois, is seeking an ATE Manager for Remote Services. The role includes managing a remote team, optimizing service delivery, and acting as a subject matter expert in vehicle programming and diagnostics. Ideal candidates have strong management skills and automotive experience. This position offers...

  • Retail Service Specialist

    1 week ago

    Westmont, United States O'Reilly Automotive Full time

    O'Reilly Automotive - 230 W Ogden Ave [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...

  • Mid Level Automotive Technician

    4 days ago

    Westmont, IL, United States Goodyear Tire and Rubber Company Full time

    Job DescriptionLet's Connect APPLY TODAY To Schedule Your On Site Interview!Location: 12 West Ogden AvenueShift: Must be able to work retail hours including some holidays and weekendsStarting Pay: 18.00-22.00 + fast track promotion after 90 days for motivated candidates, along with ongoing training to promote your career path.base pay offered may vary...

  • Mid Level Automotive Technician

    1 week ago

    Westmont, IL, United States Goodyear Tire and Rubber Company Full time

    Job DescriptionLet's Connect APPLY TODAY To Schedule Your On Site Interview!Location: 12 West Ogden AvenueShift: Must be able to work retail hours including some holidays and weekendsStarting Pay: 18.00-22.00 + fast track promotion after 90 days for motivated candidates, along with ongoing training to promote your career path.base pay offered may vary...

  • Mid Level Automotive Technician

    1 week ago

    Westmont, IL, United States Goodyear Tire and Rubber Company Full time

    Job DescriptionLet's Connect APPLY TODAY To Schedule Your On Site Interview!Location: 12 West Ogden AvenueShift: Must be able to work retail hours including some holidays and weekendsStarting Pay: 18.00-22.00 + fast track promotion after 90 days for motivated candidates, along with ongoing training to promote your career path.base pay offered may vary...

  • Part Time Mid Level Automotive Technician

    2 weeks ago

    Westmont, United States Goodyear Tire & Rubber Company Part time

    IMMEDIATELY HIRING!!! - APPLY TODAY!!!Text Chicago to 66866 to have a recruiter contact you!!!**We have Full Time and Part Time Positions Avaliable**Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit...

  • Part Time Mid Level Automotive Technician

    2 weeks ago

    Westmont, United States Goodyear Tire & Rubber Company Part time

    IMMEDIATELY HIRING!!! - APPLY TODAY!!!Text Chicago to 66866 to have a recruiter contact you!!!**We have Full Time and Part Time Positions Avaliable**Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit...