Retail Operations Assistant Manager

1 week ago


Big Springs, United States Pilot Flying J Full time

Company Description Pilot Company is a leading network of travel centers, employing over 30,000 team members across 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division is a primary supplier of fuel, operating one of the largest tanker fleets and delivering essential services in our nation's busiest areas. We pride ourselves on our strong portfolio of brands, showcasing our expertise in supply chain logistics, transportation, technological advancement, and human resources. Founded in 1958 by Jim A. Haslam II and presently led by CEO Adam Wright, we maintain our founding values, a people-first culture, and a commitment to community support. Our mission is to serve our guests, fellow team members, and truckers with dedication, ensuring North America stays on the move. We provide equal employment opportunities regardless of race, color, religion, gender, national origin, disability, veteran status, or any other characteristic protected by law. We especially encourage military veterans to apply. Job Description Pilot Flying J seeks a dynamic Retail Operations Assistant Manager to oversee our bustling retail facilities. In this role, you will be instrumental in developing and executing business plans for the travel center and restaurant operations to meet sales, profit, and customer satisfaction targets. The Retail Operations Assistant Manager will also: Ensure that customer expectations are consistently met Lead engaging meetings with team members Maintain productive vendor relationships Your responsibilities will include building, coaching, managing, and developing high-performing teams, as well as staffing, interviewing, hiring, and training. Additional duties for the Retail Operations Assistant Manager include: Driving sales initiatives Managing team performance Monitoring inventory levels Delivering exceptional customer service Conducting P&L analysis CompensationStarting pay ranges from $44,100 to $63,900 per year. Qualifications The ideal candidate must demonstrate integrity and accountability, along with excellent leadership skills. A flexible schedule is essential, including availability for nights, weekends, and holidays. Key requirements include: 2-3 years of management experience in retail, restaurant, grocery, or related service sectors with financial responsibilities Proven management skills in high-volume retail environments with P&L accountability Adept at fostering a customer-focused culture Additional Information Fuel Discounts Comprehensive Medical, Dental, and Vision Plans 401(k) Savings Plan Flexible Spending Accounts Adoption Assistance Programs Tuition Reimbursement Opportunities Flexible Work Schedules Weekly Pay Job Location[Insert Address Here]



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