Regional Vice President Operations

The Regional Vice President (RVP) is a strategic and operational leader responsible for overseeing the performance, growth, and clinical quality across multiple clinics in the Greater Houston area. This role will own the P&L and partner closely with senior executives and functional teams to drive operational excellence, enhance the patient and employee experience, and lead with integrity and compassion.The RVP will directly manage Managing Directors and regional leadership teams and serve as a liaison between clinic staff and the executive committee.Key Responsibilities:Lead business strategy execution across markets with a focus on patient experience, revenue growth, operational efficiency, and clinical excellence. Foster a culture of trust, collaboration, and accountability with physicians, care teams, and corporate partners. Collaborate with cross-functional teams (HR, Marketing, Clinical, Finance, IT, etc.) to deliver aligned, consistent operational outcomes. Oversee clinic and lab performance, facility planning, new service implementation, and budget adherence. Continuously improve key patient and employee experience metrics (e.g., Medallia, Rater8, clinical KPIs). Manage physician recruitment and support onboarding and retention of leadership talent. Ensure compliance with regulatory and industry standards, while promoting best practices in quality and safety. Champion a culture of innovation, compassion, and continuous improvement across the region. Leadership & Behavioral Expectations: Act with integrity, transparency, and respect in all decisions and relationships. Model emotional professionalism, empathy, and grace in all interactions. Make collaborative decisions that strengthen team relationships and cross-functional success. Lead by example, inspiring excellence, ownership, and accountability at all levels. Prioritize safety, compliance, and ethical standards in all aspects of operations. Team Leadership Responsibilities: Mentor, coach, and support the growth of direct reports and clinic leaders. Participate in hiring, workforce planning, performance management, and organizational development. Set strategic direction in alignment with company goals, while supporting daily operational needs. Serve as a key liaison between clinical staff and executive leadership. Key factors to be successful in this role: Bachelor's degree in Business, Healthcare Administration, or related field (required). Master's degree a plus. Minimum of 5 years' leadership experience in a medical office or multi-site healthcare environment. Proven track record of improving clinical operations, patient experience, and financial performance. Deep understanding of healthcare regulations (HIPAA, OSHA, etc.) and payer dynamics. Demonstrated success in cross-functional leadership, physician relations, and team development. Skills & Attributes: Strategic thinker with strong operational and financial acumen. Outstanding communicator, with the ability to lead through influence. Comfortable managing ambiguity and driving organizational change. Proficient with EMRs, reporting tools, and healthcare business software. High emotional intelligence and commitment to people-first leadership. What we offer you:Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee-only healthcare coverage option is also available.Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you chooseRetirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluableGrowth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.