AI Documentation Specialist
1 week ago
Primary Skills: NLP-Expert, AI-Proficient, Content-Audit-Advanced, Chatbot-Experience-Required, CMS-Contentful-IntermediateContract Type: W2Duration: 6+ Months with possible extensionLocation: #LI-RemotePay Range: $70-$80#LPJob Summary:We are seeking a motivated AI Documentation Specialist to lead the transformation of our IT and employee support articles into LLM-friendly documentation for a 6-month project. This role involves optimizing the current documentation for better retrieval and less hallucination by RAG, GenAI agents, and for ease of author continuation. The specialist will also be responsible for creating documentation frameworks, improving content standards for AI tools, and training teams on maintaining these standards.Key Responsibilities: Transform IT support content into structured, LLM-optimized articles. Ensure content clarity and direct answers in articles. Design and deliver training on AI-friendly documentation creation. Audit and refine AI tool responses for accuracy. Collaborate on content standards and implement updates based on data-driven insights. Must-Have Skills: Proficiency in NLP and conversational content design. Experience in content structuring and optimization for chatbots and AI tools. Strong background in technical documentation and editorial practices. Industry Experience: Experience in tech publishing, particularly with AI or chatbot-focused content, is preferred. This comprehensive role requires a unique mix of technical acumen, content management expertise, and the ability to bridge human and AI communication effectively.ABOUT AKRAYAAkraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)Industry Leaders in IT StaffingAs staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspiresJoin Akraya TodayLet us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team
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