Pharmacy Associate

Job Description Join our dedicated team at Dillons as a Pharmacy Associate, where your exceptional customer service skills will play a crucial role in helping our customers live healthier lives. We are committed to treating our customers and employees fairly and ethically, while maintaining a safe, clean, and inclusive environment. Your contributions will be valued in providing the right products, services, and care at the right time, all with fair and accurate pricing. Embrace our core values of respect, honesty, integrity, diversity, inclusion, and safety. Key Responsibilities Adhere to all local, state, and federal regulations; promptly report any illegal activities, including robbery or theft. Ensure compliance with safety and sanitation regulations, identifying unsafe conditions and communicating with management. Create a welcoming environment for customers, making them feel valued and appreciated. Maintain cleanliness and organization in workstations and customer areas to uphold departmental standards. Manage inventory effectively, including ordering and shelf maintenance for non-prescription drugs. Handle phone inquiries professionally and triage calls to appropriate departments. Promote store sales and services to customers and fellow associates. Follow policies for accepting vendor coupons and manage cash handling to minimize losses. Utilize the cash register efficiently while adhering to company policies regarding transactions. Provide excellent customer experiences by assisting with product dispensing where permitted by state law. Remain compliant with the Health Insurance Portability and Accountability Act (HIPAA) and company policies. Support health and wellness initiatives within the company. Collaborate effectively in a fast-paced and sometimes stressful environment. Manage conflict in a cooperative manner to foster a positive atmosphere. Handle sensitive customer and business information with integrity. Follow guidance and seek help as needed to resolve customer or business-related issues. Interact supportively with minors, individuals with special needs, and older adults. Perform essential job functions with or without reasonable accommodation. Qualifications Minimum: High School Diploma or GED. Must be at least 18 years of age. Ability to manage confidential information responsibly. Desired: Previous experience in a comparable role. Background in customer service, including cash handling and phone support. Experience with inventory management in a retail setting. About Us At Dillons, we take pride in our mission to serve our customers across more than 60 stores. As part of the Kroger family, we are dedicated to innovation and creating extraordinary experiences with food at the heart of everything we do. Our commitment to our employees is unwavering; we believe that people matter. We provide the resources necessary to thrive, offering you a pathway to grow both professionally and personally. If you are driven, compassionate, and eager to learn, apply today to join the Dillons family What you'll receive from us: Comprehensive healthcare coverage, including medical, dental, vision, and prescription plans. Flexible scheduling for full- and part-time roles, with paid time off including holidays and sick leave. Emotional and financial support services including free counseling and financial coaching. Generous associate discounts on a variety of products and services. Up to $21,000 in tuition reimbursement, encouraging your professional development. Vast opportunities for career growth through industry-leading training programs.