Certified General Motors Technician

West Point Automotive is looking to hire a Certified General Motors Technician.At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team.Job Summary: A Certified General Motors (GM) Technician is a highly skilled professional responsible for diagnosing, repairing, and maintaining vehicles manufactured by General Motors. These technicians are trained and certified by GM and possess in-depth knowledge of GM vehicle systems and technologies.Key Responsibilities: Vehicle Diagnostics: Use advanced diagnostic tools and equipment to identify and troubleshoot vehicle issues accurately. Interpret diagnostic codes, data, and computer-generated reports to diagnose problems. Repairs and Maintenance: Perform a wide range of mechanical, electrical, and electronic repairs on GM vehicles, including engines, transmissions, brakes, suspension, and HVAC systems. Conduct routine maintenance services, such as oil changes, brake inspections, and tire rotations, adhering to GM guidelines and recommendations. Parts Replacement: Replace and install GM-specific parts and components, ensuring proper fit and functionality. Follow GM repair procedures and specifications for all replacements. Software Updates and Programming: Update and reprogram vehicle software, modules, and control units as needed to address performance, safety, and emissions issues. Stay current with GM's latest software updates and technical service bulletins. Documentation and Reporting: Maintain detailed records of all services performed, including parts used, labor hours, and diagnostic findings. Complete service reports and warranty claim documentation accurately. Quality Assurance: Ensure that all repair and maintenance work meets GM's quality standards and specifications. Conduct quality control checks on completed work to verify accuracy and customer readiness. Customer Interaction: Communicate effectively with customers to explain necessary repairs, provide estimates, and address concerns. Offer expert advice on vehicle maintenance and recommend GM-approved services. Safety and Compliance: Follow safety protocols and guidelines when working with GM vehicles and equipment. Stay informed about GM safety recalls and conduct recall-related repairs as needed. Adhere to environmental regulations and disposal guidelines. Training and Development: Participate in ongoing GM training programs to stay up-to-date with the latest vehicle technologies and repair techniques. Mentor and train apprentice technicians as needed. Qualifications: High school diploma or equivalent; completion of a GM-certified automotive technician training program is required. Valid certification as a General Motors Certified Technician. Extensive experience working with GM vehicles, including a strong understanding of GM-specific systems and technology. Proficiency in using GM diagnostic tools and software. Strong problem-solving and analytical skills. Excellent communication and customer service skills. Ability to work independently and as part of a team. Physical ability to lift and maneuver heavy vehicle components. Valid driver's license and a clean driving record. Certified General Motors Technicians are critical to maintaining and servicing GM vehicles to the highest standards of quality and safety. Their expertise in GM-specific systems, diagnostic tools, and repair procedures ensures that customers receive reliable and efficient service for their General Motors vehicles.