Utility Maintenance Technician

Position: Utility Maintenance Technician,Req#: MRNAJP00005217Location: Norwood, MA (100% Onsite only).Duration: 6+ Months Contract (with high possibilities of extension)Schedule: 4*10-hour shifts, Monday-Thursday or Tuesday-Friday. They can discuss on the call.Interview Process: 45-minute Teams call with HM and lead tech, may extend up to an hour.Job Description:The senior utility maintenance technician plays a crucial role in overseeing and managing the maintenance and operation of utility systems across our campus. They are responsible for supporting a team of technicians and ensuring the efficient and reliable functioning of utility equipment. The senior technician must possess extensive knowledge and experience in utility systems, along with strong leadership and problem-solving skills.Required Education/Years and Area of Experience: High school diploma or equivalent; additional technical certifications or vocational training are preferred. Military training equivalent to the above is acceptable. Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and develop effective solutions. Proficient in P&IDs, one-lines, data sheets, and O&M manuals; basic electrical troubleshooting (control circuits, VFD parameters, sensor wiring). Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to team members and stakeholders. Physical stamina and ability to perform manual labor. Minimum of 5 years of proven experience in maintaining and troubleshooting utilities systems in a pharmaceutical or similar regulated environment. In-depth knowledge of utility systems, including RODI, pH neutralisation, HVAC, electrical, plumbing, and mechanical systems. HVAC/AHU depth: air handling, lab exhaust, valves/actuators, coils, sensors, and VFD diagnostics; able to prove fixes with trend data and field readings. Strong pumps/motors/plumbing skills: alignments, seals/bearings, valve rebuilds, pressure/leak tests, and safe line breaks. Nice to have: MA Wastewater Operator license (Grade II or higher); boiler operator license; OSHA-10/30; A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative. Responsibilities : Own uptime for site utilities: pH neutralization systems, RODI generation & distribution, HVAC, chilled/hot water, compressed air/inert gases, vacuum, lab/process exhaust, and building hydronic systems. Troubleshoot from symptoms to root cause: read P&IDs, trend/compare BMS data, validate field readings, and prove fixes with before/after data. Run RODI systems end-to-end: pretreatment, storage & loop circulation, chemical sanitization, and TOC/conductivity/micro trend reviews. Operate and maintain pH neutralization: verify probe health & calibration, manage acid/caustic feeds, trend influent/effluent, and document excursions. Diagnose flow/pressure/temp/humidity issues (filters, valves, coils, sensors, VFDs, damper logic). Pumps & motors: align and commission pumps (mechanical/laser alignment), replace seals/bearings, perform vibration checks, and set VFD parameters. Plumbing & piping: perform line breaks safely, rebuild valves/PRVs, sweat/braze/thread/propress as allowed, and pressure test to spec. BMS operations: create/interpret trends, execute point-to-point checkout, validate sequences of operation, identify loop tuning issues, and partner with controls to implement safe changes. Maintain accurate work orders, equipment history, parts usage, and inventory in the CMMS with GDP/ALCOA+ quality. Write and improve procedures: draft/own SOPs/MOPs for utilities tasks (sanitizations, calibrations, startups/shutdowns), and train/mentor junior techs on them. Contractor oversight: scope work, control permits, review service reports and create follow-up WOs, and accept equipment back into service. Critical spares & inventory: own min/max levels for utility spares (pumps, seals, sensors, VFDs, valves); reconcile CMMS stock; manage obsolescence and vendor lead times. Safety first: LOTO, hazard assessments, chemical handling, and incident-free execution in clean and non-GMP areas.