Social Worker BSW/Ambulatory Care Coord

6 days ago


Lake Spring, United States L.E. Cox Medical Centers Full time

Description :The social work care advisor provides supportive advocacy to patients and their families as part of an interdisciplinary health care team to overcome barriers to progression-of-care. This individual will provide both direct care management to a high-risk population, as well as provide clinical consultation to other members of the care team. The social work care advisor will work closely with providers, nurse care managers, case management, and other CoxHealth staff in order to have a patient-centered approach for coordinating the healthcare needs and wellness goals of our patients.Social Worker BSW◦ EducationRequired: Bachelor's Degree in Social Work◦ ExperiencePreferred: 1 years of medical or community based social work experiencePreferred: Experience providing patient-centered outreach, behavioral health services, needs assessment and supportPreferred: Previous experience with electronic health records and prior work in an ambulatory settingPreferred: Experience with Motivational Interviewing, Self-Management and Patient Engagement strategiesPreferred: Experience with Medicare population, insurance providers and telephonic patient engagement is a plus◦ SkillsExcellent telephone and interpersonal communication skillsAbility to multi-task and prioritize; strong organizational skillsStrong knowledge of medical terminologyComputer experience requiredDemonstrate the ability to work independently, as well as collaborate with interdisciplinary teams and health care providersComfort with advocating for patients within the medical and community settingsMay be expected to perform in home assessments/visits with patient populationMay be expected to partner with Community Projects◦Licensure/Certification/RegistrationN/AAmbulatory Care Coord◦ EducationRequired: Bachelor's Degree in Health/Human Services related field OR 8 years' related experience◦ ExperienceRequired: Required: 1 year customer service experiencePreferred: One year prior experience with clinic operations◦ SkillsAbility to navigate and properly utilize the electronic medical record, Microsoft Office products (e.g. Excel), and payer provided platformsDetail oriented, with excellent organizational skills and the ability to prioritize reports and data managementAbility to manage multiple tasks concurrentlyExcellent communication skills required, with ability to interact with patients, clinic staff, and team members in a professional and courteous manner◦Licensure/Certification/RegistrationN/A



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