Front Office Assistant Manager
2 days ago
External Job TitleFront Office Assistant Manager (Hotel) - Bossier CityOverviewWhy We Need Your Talents:With our rapid projected expansion, the Live Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.The Front Office Assistant Manager is responsible for supervising and administering the operation of the Front Office Department.ResponsibilitiesWhere You'll Make an Impact: Responsible to the Front Desk Office Manager for successful performance of assigned duties Responsible for the supervision and performance of Guest Service Agents, Rooms Control Agents, Night Auditors, and Bell Persons Oversee the daily operation of services for the hotel room operations and the execution of deposits & billing Address all guest service needs and resolve any service-related problems or issuesAssist front office staff in understanding guests' ever-changing needs and expectations Knowledge of guests' needs assessments and quality standards for serviceOrder supplies to ensure proper par levels Monitor team performance on an ongoing basis Establish and maintain effective channels of communication with team members. Perform all administrative duties as necessary including attendance records & coaching and counseling Address and follow through with all departmental maintenance and equipment needs. Assist in managing the budget for the Front OfficeEnsure the safety and security of employees and customers. Maintain highest occupancy level working closely with sales and revenue management regarding group bookings and occupancy and rating related trends. Achieve measurable goals to ensure highest level of guest service/satisfaction Review staffing levels to maintain budgeted levels employment. Delegate authorized and assigned responsibilities Participate in the hiring process of Front Office staff to ensure best selection Review rooms activities and promotional status with Hotel leadership Meet with departmental directors and managers as necessary Other duties as assigned. Ability to extend complimentaries in accordance with the property comp matrix. Skills to Help You Succeed: Able to communicate without impediment with guests and staff in all areas relating to guest service. Ability to analyze and interpret departmental needs and results Knowledge of front office and reservation procedures and Innkeepers Laws Ability to solve complex problems Ability to perform assigned duties under frequent time pressures Broad variety of tasks and deadlines requires an irregular work schedule Ability to perform assigned duties in an interruptive environment. QualificationsMust-Haves: High School education or equivalent. Three (3) to five (5) years of experience in a high-volume hotel, front office, reservations or room division management with a four (4) year degree in a related field or equivalent work experience. You will be exposed to an alcohol and smoking environment and must be able to work in such environment. Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.
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Assistant Manager
2 days ago
Cambridge City, United States Hyatt Full timeYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the...
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Assistant Front Office Manager
4 days ago
New York City, United States Hyatt Hotels Corp. Full timeOld world glamour meets modern luxury at The Beekman, a Thompson Hotel, nestled in the epicenter of vibrant Lower Manhattan. Built in 1881 as one of New York City's first skyscrapers, the heart of this iconic landmark building is its extraordinary nine-story Victorian atrium and pyramidal skylight. Featuring 287 guest rooms, The Beekman boasts two signature...
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Assistant Front Office Manager
17 hours ago
Park City, United States Pendry Park City Full timeAssistant Front Office ManagerLive Your Passion. Add Your Magic.At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving...
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Assistant Front Office Manager
2 days ago
Oklahoma City, United States Omni Hotels & Resorts Full timeOverview Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park.The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment...
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Assistant Front Office Manager
8 hours ago
Oklahoma City, United States Omni Hotels Full timeOverviewCome and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park.The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment...
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Assistant Front Office Manager
4 weeks ago
Salt Lake City, United States Pendry Park City Full timeAssistant Front Office ManagerThe Assistant Manager Front Office is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations, and concierge; including profitable financial management and proactive strategic leadership. This role will contribute to the organization as an...
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Assistant Front Office Manager
5 days ago
New York City, United States Hyatt Hotels Corp. Full timeAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in...
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Front Office Assistant Manager
4 weeks ago
City of White Plains, United States Sonesta International Hotels Full timeFront Office Assistant Manager Sonesta International Hotels is seeking a dynamic Front Office Assistant Manager to lead back‑office operations and deliver exceptional guest experiences. Responsibilities Manage day‑to‑day Front Office operations to ensure quality service and guest satisfaction. Coordinate with Housekeeping, Maintenance and other...
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Assistant Front Office Manager
5 days ago
New York City, United States Hyatt Hotels Corp. Full timeAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in...
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Assistant Front Office Manager
1 week ago
Jersey City, New Jersey, United States HEI Hotels & Resorts Full time $57,000 - $65,000About UsThe Hyatt Regency on the Hudson located in downtown Jersey City sits on a beautiful pier overlooking the New York City Skyline. Our hotel is one of the oldest in the area and has great guest stories and experiences to share. We are located in the business district of Jersey City; home to residents and many businesses. Hop on the Hudson Bergen Light...
