Communication Strategist

3 days ago


United States Zantech Full time

Are you looking for your next challenge? Are you ready to work with a performance-based small company? At Zantech, we are a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions with a proven track record of outstanding customer performance and high employee satisfaction. We would love to talk with you regarding the next step in your career. Come join our teamZantech is looking for a Communication Strategist to contribute to the success of our Business Process Improvement and Management Support Services project for an upcoming Hybrid role based out of the Washington DC Metro area.The Communication Strategist will develop and execute comprehensive communication strategies for USCIS Business Process Improvement and Management Support Services. Support organizational change management initiatives and ensure effective stakeholder engagement across VER and FOD directorates to facilitate successful project implementation and adoption.Responsibilities include, but will not be limited to:Develop change management strategies for business process transitionsDevelop and execute comprehensive management strategies, including communication plans, training, and phased deployment approachesSupport workforce training and stakeholder engagementDevelop and execute communication strategies with clearly defined target audiences, key messages, and delivery channelsEnsure all communications adhere to Plain Language guidelines and 508 compliance standardsDevelop communication strategies aligned with VER, FOD, USCIS, and DHS prioritiesAdvise PMs and POs regarding messages for target audiences, including defining specific messages, identifying most effective avenues, and optimizing the timing and sequencing of key outreach and activitiesFacilitate stakeholder engagement, awareness campaigns, and training sessionsLeverage Prosci, lean Agile, and Scaled Agile Framework (SAFe) methodologies for change adoptionImplement feedback and continuous improvement around change management and adoption, including use of retrospectives, surveys and survey data, and frequently asked questions (FAQs)Leverage best practices and leading technologies (i.e., Infographics, the Adobe Suite, Microsoft Suite of products, Mural, etc.) to develop innovative communications productsRequired Experience or Knowledge of the following technologies/functions:Minimum of 7 years of experience developing and executing strategies for federal programsDemonstrated expertise in executive-level communications, messaging frameworks, and stakeholder engagementExperience supporting organizational change management initiativesStrong writing, editing, and presentation skills tailored for diverse audiencesAbility to coordinate across functional teams to ensure clear, consistent messagingRequired Education/Certifications:Bachelor's degree in Communications, Public Relations or related fieldPreferred Education/Certifications:Prosci Change Management Certification or similar professional certificationRequired Security Clearance:US Citizenship and the ability to obtain and maintain an active DHS background investigations or higher clearance, per contract requirements."Outstanding Performance...Always"Our corporate motto represents our commitment to build long-term relationships with both our clients and our employees by providing the highest quality service in everything we do. We strive for excellence for our clients and for each other. We embrace the opportunity to hire individuals with new talents and fresh perspectives. Zantech offers competitive compensation, strong benefits, and a vacation package, as well as a fast-paced and exciting work environment. Come join our team



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