Systems Engineer

Position Name: Systems Engineer- HybridReports to: Client Technology ManagerLocation/Type: Dublin, IrelandAtlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica nowWe are seeking a Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with other Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth.Responsibilities:Perform IT Support services to users onsiteUse of a ticketing system to manage support queriesMaintain documentation and comply with rules and guidelines of the organizationAdherence to strict change control proceduresOpportunity to get involved in 3rd line support and project workRequirements:2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshootingStrong verbal and written communication skillsSupport of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenAppSupport of Sophos or similar products for endpoint threat managementBasic understanding of virtualization platforms such as VMware or Hyper-VUnderstanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and FirewallsExperience working in an MSP environmentThe candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.Desirable Qualities:Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQSignificant experience in an MSP environment, particularly utilizing the ConnectWise suite of productsExposure to/ability to support workloads in Azure or AWSExperience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatchExperience with and ability to support Citrix XenApp or similar productsExperience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, CyberhatExperience with Mimecast or other mail security gateway solutions such as IronPort or ProofpointMore than a basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper-V, XenServerAtlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.