Area Customer Service Coordinator
1 day ago
Job Description: Area Customer Service CoordinatorLocation: San Jose, CAEmployment Type: Contractor (Temp-to-Perm)Pay Rate: $24.00 per hourShift: 8:00 AM - 5:00 PM, Monday-FridayPosition Summary:The Area Customer Service Coordinator supports multiple Ricoh Managed Services customer locations throughout the South Bay and East Bay. This role is highly dynamic and requires flexibility, strong customer service skills, and the ability to adapt to different environments such as law firms, corporate offices, retail headquarters, and warehouse facilities.The coordinator assists in daily operations related to mailroom services, shipping & receiving, copy/production center work, reception, hospitality, and conference room setups. This is a temp-to-perm role with the intent to convert to a Ricoh employee upon meeting required hours.Key Responsibilities:Operational SupportSupport daily operations across multiple customer sites within assigned geographic area.Deliver contracted services including:Mailroom operationsShipping & receivingCopy/production center supportFront desk/receptionHospitality servicesConference room setupStand in for onsite staff during absences, vacations, or shortages-including potential site management coverage.Perform daily visual inspections for safety, quality, and procedural compliance.Customer Service & Communication:Maintain a customer-focused environment with professional, helpful interactions.Provide responsive communication to customer inquiries and status updates.Escalate issues to ESM/AOM and assist with resolution.Collect customer feedback and support continuous improvement.Process Improvement & Training:Assist management with process improvement, procedural validation, and operational best-practice compliance.Support onboarding of new team members and cross-training of peers.Assist with the creation, review, and update of Site Procedure Guides across multiple locations.Implementation & Administrative Tasks:Support Field Implementation Managers with new account setups and service expansions.Gather and report operational data for Monthly Operations Reviews.Maintain accurate expense submissions following Ricoh coding requirements.Perform additional related duties as assigned. Requirements:High school diploma plus 12+ months of related experience.Post-high school education preferred.Ability to travel to multiple customer locations; may be reassigned before a shift begins.Reliable transportation, valid driver's license, and required auto insurance (per Ricoh policy).Intermediate proficiency with Microsoft Office and general computer applications.Ability to stand, walk, lift up to 50 lbs, and push/pull equipment up to 400 lbs on wheels.Ability to absorb training, take initiative, work independently, or collaborate with onsite teams.Ability to adapt to workflows across office, corporate, and warehouse environments.Strong verbal communication and customer service skills.Ability to interpret written and verbal instructions and perform repetitive tasks with attention to quality.Schedule flexibility for sites that open earlier or close later. Skills:Mailroom operationsShipping & receivingOrdering & supply managementCustomer serviceProblem-solving & troubleshootingMicrosoft Office proficiencyMulti-site support & flexibilityDocumentation & procedural complianceOrganization & time managementAbility to work independently or as part of a teamSkills:
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Area Customer Service Coordinator
1 day ago
San Jose, United States ADN Group Full timeJob Title: Area Customer Service CoordinatorLocation: San Jose, CAEmployment Type: Contractor (Temp-to-Perm)Pay Rate: $24.00 per hourShift: 8:00 AM - 5:00 PM, Monday-FridayPosition Summary: The Area Customer Service Coordinator supports multiple Ricoh Managed Services customer locations throughout the South Bay and East Bay. This role is highly dynamic and...
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Area Customer Service Coordinator
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San Jose, United States ADN Group Full timeJob Title: Area Customer Service CoordinatorLocation: San Jose, CAEmployment Type: Contractor (Temp-to-Perm)Pay Rate: $24.00 per hourShift: 8:00 AM - 5:00 PM, Monday-FridayPosition Summary: The Area Customer Service Coordinator supports multiple Ricoh Managed Services customer locations throughout the South Bay and East Bay. This role is highly dynamic and...
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Area Customer Service Coordinator
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San Francisco, United States ADN Group Full timeJoin to apply for the Area Customer Service Coordinator role at ADN GroupJob Title: Area Customer Service CoordinatorLocation: Multiple customer sites in Downtown San Francisco & San Rafael, CAPay Rate: $24.00 per hourSchedule: Monday - Friday, 8:00 AM - 5:00 PMJob Type: Temp-to-Perm (Contract-to-Hire)Position SummaryThe Area Customer Service Coordinator...
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Multisite Area Customer Service Coordinator
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San Jose, California, United States Jobs via Dice Full timeDice is the leading career destination for tech experts at every stage of their careers. Our client, Carlin Shayn Inc, is seeking the following. Apply via Dice todayJob Title: Area Customer Service CoordinatorJob Type: Temporary (Temp-to-Perm)Location: San Jose, California, 95139Pay Rate: $24 per hourShift Timing: 8:00 AM – 5:00 PM (Monday through...
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San Jose, United States Metasys Technologies Full timeCandidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Area Customer Service Coordinator San Jose, CA (Onsite) 3Month Contract This position supports daily operations across multiple customer locations in the South Bay and East Bay, with responsibilities that vary by site....
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San Jose, CA, United States Metasys Technologies Full timeCandidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Area Customer Service Coordinator San Jose, CA (Onsite) 3+Month Contract This position supports daily operations across multiple customer locations in the South Bay and East Bay, with responsibilities that vary by site....
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