Bell Attendant

7 days ago


New Orleans, United States HRI Hospitality Full time

Maison Mtier Porter At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career Maison Mtier is just steps from New Orleans' Magazine Street in the Warehouse District. Our eclectic neighborhood is known for an enticing mix of galleries, boutiques and restaurants, conveniently located near top attractions like the National WWII Museum and the French Quarter. With its stunning dcor and exceptional location, our hotel provides easy access to the best of the city, blending heritage, culture and modern luxury for an unforgettable stay. Job Summary The primary responsibility of the more traditionally known Bell Attendant is referred to as a Porter at Maison Mtier. The porter acts as the doorman, bellman, and porter as we are a 67 room property. This position is responsible for assisting guests with luggage, escorting guests to rooms and giving property and room orientations, storing and retrieving luggage, delivering packages and other items in the property, providing directions and maintaining property entrance and lobby. The porter works closely with the Front Desk staff to coordinate assistance to guests. Job Duties Welcome and assist all arriving guests by helping unload luggage from vehicle. Assist guests with luggage to and from rooms. Answer guest questions regarding local area facilities and directions. Ensure hotel entrance is free of litter and debris at all times. Respond to guest needs promptly in delivering items such as dry cleaning, newspapers, packages. Greet guests upon arrival. Perform valet ticketing duties and work with Valet to coordinate parking. Minimum Requirements: Strong verbal communication skills. Top level customer service experience Physical Requirements Lifting and carrying up to 50 pounds Walking Standing Bending Hearing and manual dexterity Climbing stairs HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job?related requirements.


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