Sales and Operations Spa Manager
1 week ago
Sales And Operations Spa Manager We are seeking a highly motivated and results-oriented Sales And Operations Spa Manager to lead our spa's sales initiatives and ensure seamless daily operations. This pivotal role demands a dynamic individual with a proven track record in driving revenue growth, excelling in client acquisition and retention, and inspiring a sales-focused team. The ideal candidate will be passionate about wellness, possess exceptional leadership skills, and be adept at both strategic sales planning and efficient operational execution. Key Responsibilities Sales & Revenue Generation (Primary Focus): Develop and implement aggressive sales strategies to achieve and exceed monthly, quarterly, and annual revenue targets for massage services, retail products, and membership programs. Lead, coach, and motivate a team of massage therapists and front desk staff to adopt a proactive sales mindset, focusing on upselling, cross-selling, and rebooking. Design and execute compelling promotional campaigns and packages to attract new clients and drive repeat business. Analyze sales data, market trends, and competitor activities to identify new revenue opportunities and adjust sales tactics accordingly. Manage and grow the spa's membership base through effective sales presentations and follow-up. Cultivate strong, lasting relationships with clients to ensure high satisfaction, loyalty, and positive referrals. Monitor individual and team sales performance, providing constructive feedback and implementing corrective actions as needed. Oversee the sales process from initial inquiry to service delivery, ensuring a luxurious and professional client journey. Operations Management: Manage all aspects of daily spa operations, including scheduling, client flow, facility maintenance, and cleanliness standards. Recruit, train, and manage a high-performing team of massage therapists and front desk staff, fostering a positive and productive work environment. Ensure exceptional customer service standards are consistently met, resolving client concerns efficiently and professionally. Oversee inventory management for retail products and supplies, ensuring optimal stock levels, minimizing waste, and maximizing retail sales. Implement and enforce spa policies and procedures, ensuring compliance with health, safety, and licensing regulations. Utilize spa management software (POS, scheduling) effectively for reporting, client management, and operational efficiency. Conduct regular team meetings to communicate goals, provide training, and foster team cohesion. Qualifications: Minimum of 3 years of experience in a management role within a spa, wellness, or hospitality environment, with a strong emphasis on sales. Proven track record of consistently meeting or exceeding sales targets and driving revenue growth. Exceptional sales acumen, with expertise in consultative selling, upselling, cross-selling, and client retention strategies. Strong leadership skills with the ability to motivate, train, and develop a high-performing team. Excellent communication, interpersonal, and negotiation skills. Ability to work flexible hours, including evenings, weekends, and holidays as required. Compensation & Benefits: Competitive base salary Performance-based commission and bonus structure Compensation: $20.00 - $24.00 per hour
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Spa Manager
2 weeks ago
Rochester Hills, United States Hand and Stone Massage and Facial Spa Full timeBenefits: Bonus based on performance Flexible schedule Paid time off OverviewWe are seeking a highly motivated and results-oriented Sales and Operations Spa Manager to lead our spa's sales initiatives and ensure seamless daily operations. This pivotal role demands a dynamic individual with a proven track record in driving revenue growth, excelling in client...
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Spa Manager
6 days ago
Rochester Hills, United States Hand and Stone Massage and Facial Spa Full timeBenefits: Bonus based on performance Flexible schedule Paid time off Overview We are seeking a highly motivated and results-oriented Sales and Operations Spa Manager to lead our spa's sales initiatives and ensure seamless daily operations. This pivotal role demands a dynamic individual with a proven track record in driving revenue growth, excelling in client...
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Assistant Spa Manager
2 weeks ago
Rochester Hills, United States Hand and Stone Massage and Facial Spa Full timeBenefits: 401(k) 401(k) matching Health insurance Job Description:A holistic approach to wellnessHand & Stone Massage and Facial Spa is a spa in Rochester Hills - Great Oaks! We are growing rapidly and have become an addition to an already successful franchise system with over 500 locations across the US and Canada!We are currently seeking an energetic and...
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Assistant Spa Manager
5 days ago
Rochester Hills, United States Hand and Stone Massage and Facial Spa Full timeBenefits: 401(k) 401(k) matching Health insurance Job Description:A holistic approach to wellness. Hand & Stone Massage and Facial Spa is a spa in Rochester Hills - Great Oaks! We are growing rapidly and have become an addition to an already successful franchise system with over 500 locations across the US and Canada! We are currently seeking an energetic...
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Spa Associate Front Desk
1 week ago
Rochester Hills, United States Hand and Stone Massage and Facial Spa Full timeBenefits: 401(k) 401(k) matching Bonus based on performance Employee discounts Health insurance Competitive salary Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are...
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Spa Associate Front Desk
2 days ago
Rochester Hills, MI, United States Hand and Stone Massage and Facial Spa Full timeBenefits: 401(k) 401(k) matching Bonus based on performance Employee discounts Health insurance Competitive salary Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are...
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Spa Associate Front Desk
3 hours ago
Rochester Hills, MI, United States Hand and Stone Massage and Facial Spa Full timeBenefits: 401(k) 401(k) matching Bonus based on performance Employee discounts Health insurance Competitive salary Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are...
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Holiday Luxury Spa Concierge
2 weeks ago
Rochester Hills, United States The Woodhouse Day Spa Full timeWe are looking for good people to work with an amazing Woodhouse Team during our busiest time of the year!We are looking for a full time or part time Spa Concierge looking for a fast paced luxury spa. A successful concierge is someone with an outgoing personality, great multi tasker, detail oriented and a team player. We have a nurturing atmosphere and a...
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Spa Associate
21 hours ago
Chino Hills, California, United States Hand & Stone Massage and Facial Spa Full timeJob DescriptionHand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.Hand and Stone Massage and Facial Spa, located in Hand & Stone - Chino Hills, is seeking...
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Weekend Evening Spa Concierge
2 weeks ago
Rochester Hills, United States The Woodhouse Day Spa Full timeWe are looking for good people to work with an amazing Woodhouse Team!The Woodhouse is looking for a weekend and evening Spa Concierge looking to work in a people oriented environment. We are looking for someone with an outgoing personality who is is a team player and a master of multi tasking. Past spa experience a plus. We have a nurturing atmosphere and a...
