HVAC Professional Service Technician

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.Are you ready to Be Part of Something BIGGER Five Star Heating & Cooling, a Southern Home Services Company, is looking for a dynamic HVAC Professional Service Technician to join a thriving business that believes in work life balance and cares about YOUAbout this role:An HVAC Service Technician is responsible for the service, maintenance, and repair of heating, ventilation, and air conditioning systems in residential and commercial settings. This role involves diagnosing system issues, performing routine and emergency repairs, and ensuring systems operate efficiently and safely. Technicians interact with customers to explain problems and solutions, adhere to safety regulations, and maintain a clean and organized work environment. They may also be involved in system inspections, adjustments, and upgrades, while keeping detailed records of service performed. Strong technical skills, customer service, and adherence to industry standards are crucial for success in this role.In this role, you will be responsible for:Clean, adjust, and repair HVAC systems, including air handling units, ductwork, vents, and condensation drainage. Diagnose and perform service work on HVAC systems in residential settings to ensure optimal performance. Provide expert HVAC solutions to customers, addressing their needs and offering professional recommendations. Required Qualifications: 3-5+ years of HVAC experience, preferably with a focus on residential markets North Carolina State License is required. H3-I (Heating Group 3-Class I) or H3-II (Heating Group 3-Class II) EPA Certification is required. Valid Driver's License with a minimum of three years of driving experience is required Possesses strong troubleshooting and critical thinking skills for resolving complex HVAC issues. Demonstrates a positive attitude and a strong commitment to high-quality workmanship. Prioritizes exceptional customer service and effectively addresses diverse client needs. Skilled in interacting professionally with individuals at all organizational levels. Flexible and innovative team player, thriving in dynamic environments and adapting to new challenges. Additional duties as assigned The physical requirements of this job include: Lifting 50 pounds regularly and up to 100 pounds occasionally Climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work. Ability to drive. Working in various environments, including indoor and outdoor settings, attics, crawlspaces. Ability to stand, walk and sit; talk or hear, both in person and by telephone. Use hands to handle or feel objects or controls; reach with hands and arms. Regularly stoop, kneel, bend, and crouch. The work requires regular exposure to extreme temperatures both indoors and outdoors, such as heat or cold, and adverse weather conditions such as wind, rain, ice or snow. Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.Benefits:We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry. Reliable, Year-Round Work Generous pay incentives for your quality work Weekly Paychecks Paid Time Off and Paid Holidays Comprehensive Medical, Dental and Vision Benefits Company Matched 401k Company provided vehicle Employee discounts Advertised pay range is base pay plus average SPIFFS/Commissions earned at location This is a non-exempt position. Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.