Food and Beverage Lead

What you'll bring to the teamFood & Beverage Shift Lead - Peppa Pig Theme Park DallasDo you love creating magical moments for families? Are you a natural leader who thrives in a fast-paced, guest-focused environment? Join us at Peppa Pig Theme Park Dallas and help bring BIG smiles to little guests every single dayJob SummaryAs a Food & Beverage Shift Lead, you'll help guide our Café team through daily operations, serve as a Supervisor on Duty, and inspire our front-line hosts to deliver world-class guest service. This role is perfect for someone who's energetic, guest-obsessed, and excited to help create unforgettable family funQualifications & ExperienceKey ResponsibilitiesOversee smooth daily operations across F&B, Attractions, and Retail when serving as Supervisor on DutyAssign, delegate, and monitor daily tasks for our front-line teamLead and motivate team members to deliver Peppa-perfect service to every guestMaintain and enforce all health & safety proceduresManage guest flow and queues to keep experiences safe and efficientCommunicate promptly and professionally when resolving guest concernsOrganize and deliver host training (food safety, ride safety, retail standards, etc.)Empower team members to provide exceptional service and effective guest recoveryEvaluate performance and coach team members to successSupport department tasks like training, stocking, inventory, and schedulingAnd other fun challenges as assigned-no two days are the sameEducation & ExperienceHigh school diploma or GED required6+ months of food & beverage or café experience preferredExperience working with families and children is a BIG plusStrong customer-service, communication, and leadership skillsMust be outgoing, enthusiastic, and excited to create funAbility to train and motivate others effectivelyLicenses & CertificationsMust be able to obtain any required local certifications or licenses.Travel RequirementsOccasional local travel may be required.Health & SafetySafety is our top priority All team members must follow Merlin Entertainments safety policies and procedures and immediately report any incidents to leadership.Working ConditionsAttendance is essentialMust be available for flexible shifts, including mornings, evenings, weekends & holidaysTheme parks = active environments-expect lots of walking, standing, and interactingPhysical DemandsAbility to stand/walk for long periodsAbility to lift up to 50 lbsComfort with bending, reaching, kneeling, twisting, and navigating all attraction areasMay be exposed to noise, varying temperatures, and changing light levelsProper PPE required when applicableEnvironmental FactorsWork may be indoors or outdoors with variable temperatures, surfaces, and sound levels.Ready to Make Magic Happen?If you're enthusiastic, guest-focused, and excited to help families enjoy the most oinktastic day ever, we'd love to meet youBenefitsBenefits of Joining Merlin EntertainmentsExcellent Health Care Options: Comprehensive medical, dental, and vision coverage.Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to rechargeMerlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.Recognition Programs and Rewards: Celebrate your achievements and hard work401(k) Program: Save for the future with company matching contributions.Tuition Reimbursement Programs: Get support for further education and career growth.Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with usReady to be a part of the magic? Apply today and start your adventure with Merlin EntertainmentsPay RangeUSD $17.50/Hr.