Retail Supervisor

Retail Supervisor Job Type: SeasonalPay Rate: $14/hr.Category: Retail/ MerchandisingLocation: Six Flags Fiesta Texas in San Antonio, Texas WHAT WE OFFER:At Six Flags Fiesta Texas, leadership means more than managing a team — it means inspiring excellence, driving results, and creating unforgettable guest experiences. In return, we offer:* Free employee admission to any Six Flags parkComplimentary tickets for friends and family25% employee merchandise discountFlexible schedulingDaily and weekly pay optionA leadership role where you can grow your impact and your careerTHE ROLE- LEAD WITH PUPOSEAs a Retail Supervisor, you are responsible for the strategic and day-to-day success of multiple retail locations within the park. You lead with integrity, develop high-performing teams, and ensure every guest interaction reflects the values and standards of Six Flags. Through operational excellence and team empowerment, you will maximize revenue, guest satisfaction, and team engagement.YOUR LEADERSHIP IMPACT:* Lead with Integrity & Respect: Champion a culture of professionalism, safety, and inclusion. Foster a work environment where every team member feels valued and respected.Set the Example: Demonstrate excellence in service, presentation, and professionalism. Model behavior that inspires pride and accountability.Build and Support a Strong Team: Recruit, onboard, train, and retain team members. Identify individual strengths and develop them through coaching and mentorship.Communicate Clearly and Positively: Share information across all levels of your team. Encourage open dialogue, deliver feedback with clarity and care, and foster a positive feedback culture.Inspire Through Action: Help the team connect their work to the park's success. Bring energy and purpose to each shift and lead with a guest-first mindset.Take Ownership: Drive revenue and manage labor and operational budgets. Set clear expectations and ensure accountability at every level of your team.Develop Yourself and Others: Invest in your growth and that of your team. Provide ongoing feedback and development opportunities, and champion continuous improvement.Availability & Presence: Be consistently present during critical operational hours, including weekends and holidays, to lead by example and provide hands-on support when it's needed most.KEY RESPONSIBILITIES:* Oversee daily retail operations across multiple locations with a focus on profitability, efficiency, and guest satisfactionLead the recruiting, onboarding, and development of Team members, cultivating a high-performance cultureMonitor staffing levels and optimize schedules to align with labor budgets and peak guest flowManage inventory levels, conduct loss prevention audits, and ensure accurate product pricing and merchandisingAnalyze sales performance, track KPIs, and implement strategies to exceed revenue targetsDrive guest experience initiatives that result in improved satisfaction and return visitationServe as the key liaison between the Retail team and park leadership, advocating for team needs and park prioritiesEnsure timely and accurate completion of performance reviews, coaching sessions, and corrective actionsLead by example in all areas of safety, operations, and customer service; ensure all team members follow park policies and safety protocolsExecute all opening and closing procedures, including cash handling and reconciliationResolve guest issues promptly and professionally, turning challenges into positive experiencesStep into team member and lead roles as needed to support smooth operationWHAT YOU BRING TO THE ROLE:* Proven leadership experience in a fast-paced retail, theme park, or guest-service environmentExcellent communication, problem-solving, and coaching skillsStrong organizational and analytical abilities to manage staffing, sales, and inventoryPassion for delivering exceptional guest experiences and developing strong teamsAvailability to work weekends, evenings, and holidays as requiredAbility to lift, move, and stock merchandise and stand for extended periodsOTHER NOTES:* Reports to Retail Manager and Department HeadWhile this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Six Flags is a Drug Free Equal Opportunity Employer.Interested Candidates should apply online at: Jobs.sixflags.comPark Location: San Antonio, TX - Six Flags Fiesta Texas