Senior Master Technician

1 week ago


Franklin, United States Franklin Ford Full time

Franklin Ford is seeking an experienced and motivated Senior Master Technician to join our growing service team In this role, you'll diagnose, repair, and maintain vehicles to the highest standards of quality and performance. We're looking for a Ford-certified professional with strong technical expertise, exceptional attention to detail, and a genuine commitment to customer satisfaction.At Franklin Ford, you'll be part of a dealership that values craftsmanship, integrity, and teamwork. Join a brand that honors the past while driving toward the future — and build your career with a team that supports your success every step of the way.BenefitsCompetitive pay based on experience and certificationsHealth, medical, and dental insurance401(k) planPaid time off and vacationFlexible work scheduleEmployee vehicle purchase programFamily-owned and operated environmentLong-term job stabilityOngoing training and growth opportunitiesResponsibilitiesPerform a full range of maintenance and repair services efficiently and accuratelyDiagnose and repair complex mechanical and electrical issues using factory tools and diagnostic equipmentEnsure all repairs meet manufacturer specifications and quality standardsTest-drive vehicles and verify all concerns are resolved before deliveryProvide clear, detailed documentation of work performed on repair ordersCommunicate effectively with Service Advisors and customers regarding needed repairs or recommendationsMaintain a clean, organized, and safe work areaStay current on Ford training, certifications, and technical updatesQualificationsHigh school diploma or equivalent requiredFord Certification required; Senior Master Technician certification preferredMinimum of 5 years of experience as an automotive technician (Ford or Lincoln dealership experience strongly preferred)In-depth knowledge of vehicle systems, diagnostics, and repair techniquesProficiency with Ford diagnostic tools and service softwareExcellent problem-solving, communication, and customer service skillsAbility to work efficiently both independently and as part of a teamValid driver's license with a clean driving recordPhysical ability to lift up to 50 lbs and stand for long periodsAbout Franklin FordFranklin Ford is proud to serve our community with honesty, transparency, and dedication. As a family-operated dealership, we value our employees and believe in providing an environment where hard work, skill, and commitment are rewarded. Join us and become part of a team that's passionate about excellence — both on the job and in the community we serve.Franklin Ford is an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable laws.



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