Concierge (Miami Beach)

1 week ago

Miami Springs, United States The Setai, Miami Beach Full time

The Setai.Arrive at a place that embraces you in its serenity. That whispers with an unmistakable imprint of grace and timelessness. That is a melding of inspiration and location.The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. The luxurious oceanfront environment combines the Asian traditions of simplicity and elegance with the Art Deco history of South Beach to create an intimate, private world coveted by discerning travelers.A melding of inspiration and setting, The Setai embraces in its serenity while connecting guests with what has always been the area's greatest attraction: the beach, the sun, the culture, and the nightlife.JOB SUMMARY: Provides personalized service to guests and residents and responds to all guest requests, in a manner that is efficient, friendly, courteous, and informative, meeting The Setai's exemplary levels.ESSENTIAL JOB FUNCTIONS: Exemplifies our commitment to The Setai's mission of Total Guest Satisfaction Maintains positive guest relations at all times; anticipates guests' needs, responds promptly; and works in conjunction with all Front Office staff to deliver consistently and sought after guest experiences that meet the style of The Setai Greets all guests cordially using their name when possible. Responds to guests' requests for information concerning dining, shows, tours, spas, sporting events, entertainment, shopping, transportation, and any other areas to ensure the guests have a memorable experience. Maintains familiarity with all restaurants, theaters, clubs, spas, stores, etc. as to best advise guests. Establishes and maintains contacts with local businesses so as to quickly and efficiently assist guests. Makes reservations for guests; confirms bookings as needed. Arranges transportation for guests as needed. Coordinates with the proper departments to meet guests' needs. Provides both local and international newspapers to guests. Arranges for bicycles as requested by guests. Handles all guest shipments. Reviews guest logs frequently, remains aware of all VIPs and other especially noted guests for any specific in-house needs. Resolves and addresses guest concerns and issues proactively and with grace and diplomacy; and assists others to do the same. Ensures Concierge area is clean and tidy; promptly reports any maintenance issues. Ensures that billing is accurate for all guests. Completes shift checklist. ESSENTIAL WORK SKILLS/KNOWLEDGE: Knowledge of hospitality principles and procedures Strong knowledge of hotel facilities, local restaurants, spas, entertainment venues, shows, tours, shopping, etc. Experience working with high profile guests with discriminating expectations. Reputation for handling situations and confidential information discretely, projecting a positive, professional, and supportive outward image, and exercising good judgment for the position. Good computing skills demonstrating proficiency with Microsoft Office software (Excel, Word, Outlook) and web searches. Ability to review information in a factual and neutral manner, analyze data and prepare reports and documents in a timely manner. Ability and willingness to work flexible hours. Outstanding interpersonal skills and excellent communication skills, both written and oral Excellent time management and organizational skills Fluency in two or more languages is preferred. The hotel is not able to assist candidates in obtaining work authorization documents.This is a non-management positionThis is a full time position

  • Concierge

    23 hours ago

    Miami, Florida, United States Eden Roc Miami Beach Full time

    Property DescriptionEden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping, food...

  • Concierge

    1 week ago

    Miami Beach, United States Eden Roc Miami Beach Full time

    Property DescriptionEden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping,...

  • Pool & Beach Concierge

    2 weeks ago

    Miami Beach, United States Eden Roc Miami Beach Full time

    Property DescriptionEden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping,...

  • Chief Concierge

    2 weeks ago

    Miami Beach, United States Eden Roc Miami Beach Full time

    Property DescriptionEden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping,...

  • Front Desk Receptionist

    1 week ago

    Miami Beach, United States TrufaMED Urgent Care & Concierge Medicine Full time

    Company Description TrufaMED delivers premier urgent care and personalized concierge medicine services in a spa-like environment located in the heart of Surfside, FL. Our board-certified providers offer discreet and precise medical care combined with hospitality. Services include urgent care that accepts insurance, cash-pay concierge medicine, wellness...

  • Front Desk Overnight

    6 days ago

    Miami, United States The Setai, Miami Beach Full time

    JOB DESCRIPTION Location: Hotel Victor South Beach POSITION: Front Desk Overnight DEPARTMENT: Front Desk REPORTS TO: Front Office Manager Job Summary: The Night Audit / Front Desk Associate at Hotel Victor South Beach will manage the overnight front desk, guest services and financial audit tasks. This person ensures seamless guest experience during late...

  • Concierge Medical Assistant

    1 day ago

    Miami Beach, Florida, United States PrivaMedis Concierge Medicine Full time

    Medical Assistant – Concierge Internal Medicine PracticeLocation: Miami Beach, FLJob Type: Full-TimeCompensation: Starting at $20.00/hour (commensurate with experience)We are seeking a professional, detail-oriented Medical Assistant to join our concierge internal medicine practice located in Miami Beach. This role offers an excellent opportunity to be part...

  • Dermatologist in Miami Beach, FL

    3 weeks ago

    Miami Beach, United States Mount Sinai Medical Center (Miami Beach) Full time

    Position Responsibilities Mount Sinai Medical Center in Miami Beach is looking for a BC Dermatologist to join our physician practice in the Miami area.We are looking for an exceptional physician who is caring, compassionate and patient-focused and welcome interests in medical dermatology, especially, skin cancer and leading clinical trials.This is an endowed...

  • Event Sales Manager

    4 weeks ago

    Miami, United States The Setai, Miami Beach Full time

    Event Sales Manager - The Villa Casa Casuarina (Former Versace Mansion) Location: Miami Beach, FL Department: Events & Sales Reports To: Director of Events & Entertainment About The Villa Casa Casuarina The Villa Casa Casuarina, famously known as the former Versace Mansion, is an iconic luxury property in Miami Beach. With its stunning architecture,...

  • Pool Host

    1 week ago

    Miami Springs, United States The Setai, Miami Beach Full time

    *The hotel is not able to assist candidates in obtaining work authorization documents*The Setai.Arrive at a place that embraces you in its serenity. That whispers with an unmistakable imprint of grace and timelessness. That is a melding of inspiration and location.The Setai offers a refreshing balance between the sizzling South Beach scene and a serene...