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Membership Director
2 weeks ago
Property Description:The Club at Porto Cima (pronounced chima) is a private facility and features an 18-hole Jack Nicklaus Signature Design, a 17,000 square-foot clubhouse and a Yacht Club. The Nicklaus Signature Course is the focal point of The Club at Porto Cima with seven holes that play beside or over the lake. The golf course opened for play in 2000 and is considered one of Missouri's top courses by Golf Digest.The club's Mediterranean-style golf clubhouse features a beautiful golf shop, men's and lady's locker rooms - each with its own fitness area - meeting and banquet space, plus multiple food and beverage options in The Grille Room Restaurant, the 19th Hole Lounge, a private member dining room as well as outdoor dining overlooking the 18th hole and the Lake of the Ozarks.The Yacht Club, located adjacent to the golf clubhouse, features a 200-slip marina, a marina clubhouse, member swimming pool, tennis courts and a poolside dining option. While the surrounding Club at Porto Cima community offers single-family residential lots, custom homes and custom townhome products.Position Summary:Develops and implements programs, projects and activities designed to increase and retain membership in the club. Represents the club in its relationships with numerous external constituencies.Essential Duties and Responsibilities: Plan and implement strategies to meet club membership goals. Select and canvass various markets for qualified individuals. Utilize telemarketing efforts to prospect for potential members from active member referrals and leads from staff, catering, newspaper articles, lists, publications, etc. Develop and maintain a perpetual member invitee roster. Promote club activities using table tents, newsletters, direct mail flyers and other means. Organize and conduct prospective member functions. Conduct tours for prospective members. Organize the production of membership kits for sales calls, blitzes and direct mail. Develop procedures for processing prospective members' applications. Monitor implementation to ensure they are consistently followed. Process all requests for membership. Assist prospective members in fulfilling application requirements. Develop and conduct orientation program for new members. Coordinate the development of social activities/calendar for the club. Track the success (performance) of all membership activities. Research the need for on-going sales promotions regarding demographics, market segmentation data, etc. Maintain the club's data base (membership register) of members' files. Process member registrations, develop reports and undertake special projects as applicable if membership retention problems arise. Assess the need for and make recommendations regarding membership classifications to help ensure that the needs of a changing market are met. Personally meet each club member and instill confidence that the club is operated in the best interests of the membership. Serve on applicable club committees to assure that members' interests are addressed. Provide sales training for applicable staff members. Assure the efficient and timely submission of all required reports. Perform other duties as appropriate. Qualifications: College degree preferred. 2 years applicable sales and marketing experience, preferably in a private club environment. Demonstrated quality written, verbal, and interpersonal communication skills. Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends. Positive attitude, professional manner and appearance in all situations. Classification:Full-time, Non-Seasonal, Salaried, ExemptKemperSports Management is an Equal Opportunity Employer
