Customer Service Manager
1 week ago
Our client is a national-level provider of commercial doors, loading-dock systems, gate/access-control solutions, and related installation and maintenance services, offering products and ongoing support to warehouses, industrial facilities, retail sites, and more.They are hiring a Customer Service Manager for their Greenville office — a newly created role designed to bring professional leadership and organization across customer service functions at their main location and outlying offices (e.g. Columbia and Asheville).About the RoleManage a team of about 10 people, including CSRs based in Greenville plus support staff in remote offices.Standard working hours: ≈ 7:00 AM – 5:00 PM, aligning with vendor schedules, field work requests, and service coordination.Oversee customer-facing support, vendor coordination, and internal workflows tied to scheduling installations, repairs, maintenance, and dock/door services.What You'll DoLead, coach, and manage the customer service team across multiple locations.Handle customer escalations, ensure timely follow-up, and maintain high service standards.Review and approve invoices and service orders.Oversee and manage critical CSR responsibilities:‒ Booking work orders for new doors, docks, gates or access systems‒ Coordinating with vendors for equipment, parts, and deliveries‒ Managing order releases through vendor portals‒ Maintaining project/job folders and documentation‒ Coordinating shipping and delivery dates with sales/field teams‒ Handling communication with vendors on missing or damaged shipmentsWhat You BringBackground or familiarity with the door, dock, gate, HVAC, construction, or related field-service industries — ideally from working in similar environments.Strong communication and interpersonal skills, able to coordinate between internal teams, vendors, and customers.Demonstrated ability to lead and manage a team, including remote staff.Good problem-solving skills, high attention to detail, and ability to make decisions in a dynamic, fast-paced environment.Comfort with computer systems and standard office tools (email, spreadsheets, order management).Hands-on, organized management style and comfort taking ownership of customer service operations.
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Customer Service Manager
1 week ago
Greenville, United States Henis Group Full timeOur client is a national-level provider of commercial doors, loading-dock systems, gate/access-control solutions, and related installation and maintenance services, offering products and ongoing support to warehouses, industrial facilities, retail sites, and more.They are hiring a Customer Service Manager for their Greenville office — a newly created role...
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Customer Service Manager
4 days ago
Greenville, United States Henis Group Full timeOur client is a national-level provider of commercial doors, loading-dock systems, gate/access-control solutions, and related installation and maintenance services, offering products and ongoing support to warehouses, industrial facilities, retail sites, and more.They are hiring a Customer Service Manager for their Greenville office — a newly created role...
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Customer Service Manager
6 days ago
Greenville, United States ASSA ABLOY Full timeDoor Systems, ASSA ABLOY, is the world’s most comprehensive international supplier and manufacturer of residential and commercial door and dock solutions. With a holistic approach to the flow of people, goods and vehicles, we create solutions with the best possible balance of cost, quality and lifetime performance. We are currently seeking a Customer...
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Customer Service Manager
3 days ago
Greenville, United States Henis Group Full timeOur client is a national-level provider of commercial doors, loading-dock systems, gate/access-control solutions, and related installation and maintenance services, offering products and ongoing support to warehouses, industrial facilities, retail sites, and more.They are hiring a Customer Service Manager for their Greenville office a newly created role...
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Customer Service Manager
1 week ago
Greenville, SC, United States Henis Group Full timeOur client is a national-level provider of commercial doors, loading-dock systems, gate/access-control solutions, and related installation and maintenance services , offering products and ongoing support to warehouses, industrial facilities, retail sites, and more. They are hiring a Customer Service Manager for their Greenville office — a newly created...
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Retail Assistant Customer Service Manager
1 week ago
Greenville, South Carolina, United States Buchheit Inc Full timeDEPARTMENT: Retail StoreREPORTS TO: Customer Service ManagerFLSA STATUS: Non-ExemptPOSITION TYPE: Part-Time/Full-TimePOSITION SUMMARY:Assistant Customer Service Managers assist in planning, coordinating, and controlling the activities of the customer service team to maintain and enhance customer service relationships and meet organizational and...
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Customer Service Manager
2 days ago
Greenville, United States Ingles Markets Inc Full timeCustomer Service ManagerIdeal candidates will possess interpersonal and communication skills which will allow them to provide exceptional customer service, while maintaining a high level of productivity, and complying with all safety and sanitation procedures; related experience is a plus; must be available seven days a week, including evenings, and...
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Customer Service
4 weeks ago
Greenville, United States Public Storage Full timeCustomer Service - Self Storage ManagerPublic Storage is the self-storage industry leader and we are Hiring Now!Earn $13.00 Per HourOur BenefitsTotal rewards package available to our team:We work flexible and full-time schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)Employees become eligible for full-time benefits by working an average of...
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Customer Service
2 days ago
Greenville, United States USA Jobs Full timePublic Storage Job OpportunityPublic Storage is the self-storage industry leader and we are hiring now! Earn $13.00 per hour.Total rewards package available to our team:We work flexible and full-time schedules between the hours of 9:30am and 6pm (weekends 'til 5pm). Employees become eligible for full-time benefits by working an average of 20+ hours -...
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Customer Service Coordinator
10 hours ago
Greenville, United States CRST The Transportation Solution Full timeReady to Deliver Exceptional Service?Join CRST as a Customer Service Coordinator supporting Whirlpool, one of the world’s leading home appliance brands. If you’re a strong communicator with a background in logistics customer service — and thrive on problem-solving and building positive relationships — we want to hear from you. How You’ll Work...
