Client Services Manager
1 week ago
At CallTek, our reputation is built on trust, precision, and follow-through. The Client Services Manager (CSM) strengthens that reputation by managing post-sales relationships, ensuring extraordinary customer experiences, and driving revenue expansion within existing accounts. The CSM acts as a strategic partner to assigned clients—serving as their advocate, maintaining clear communication, and ensuring internal accountability. With strong relationship management and consultative discovery, the CSM uncovers opportunities for expanded services, technology offerings, contract growth, and long-term partnership alignment. In addition to managing existing clients, the CSM supports the sales team in onboarding new customer contracts, ensuring proper documentation, communication, and a smooth path from contract execution to service delivery. Requirements • Bachelor's degree in Business, Communications, or related field preferred. • 3+ years in client success, account management, or consultative sales. • Proven success in growing existing accounts. • Strong communication, organization, and follow-up skills. • CRM and workflow tool proficiency (Monday.com preferred). • Strong balance of customer satisfaction and commercial goals. Key Responsibilities • Serve as the primary point of contact for assigned clients, ensuring contract obligations are met responsiveness and consistent communication. • Participate in all client-facing meetings and distribute notes promptly. • Build trust through transparency, follow-through, and consultative engagement. • Attend Operations conducted scheduled business reviews to assess performance and identify new opportunities. • Identify upsell and cross-sell opportunities across CallTek services and tools. • Develop business cases and solution outlines to support proposals. • Partner with Sales Leadership to finalize pricing and commercial terms. • Own the lifecycle of existing-account growth opportunities. • Maintain accurate CRM updates on opportunity progress. • Support renewal cycles by reviewing performance and expansion paths. • Maintain visibility into commitments through documentation and communication. • Surface risks or customer-impacting concerns promptly to leadership. • Provide proactive updates to stakeholders to ensure alignment. • Collaborate with Sales, Operations, Product, and New Services teams. • Share client insights to inform improvements to services and offerings.
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Client Services Manager
2 weeks ago
United States Schaffer Services LLC Full time $90,000 - $120,000 per yearOverviewWe are seeking a dedicated Client Services Manager located in Nan, Florida.Responsibilities:Oversee client accounts to ensure satisfaction and retentionServe as the primary point of contact for clients, addressing inquiries and resolving issuesCoordinate with internal teams to deliver quality services and solutionsDevelop and implement client...
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Project Manager
7 days ago
United States Client Services Full time $70,000 - $85,000 per yearSalary: $70,000 - $85,000Welcome to tmp. We're not just an agency; we're the trendsetters in the integrated era of B2B, armed with a global team of 300+ B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe. We're talking partnerships with the trailblazers and the disruptors - working with them across the...
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Client Services Manager
6 days ago
Creve Coeur, Missouri, United States Frontline Managed Services Full time $120,000 - $140,000 per yearWelcome to Frontline Managed Services – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.Join Our Team and Be a Catalyst for ChangeWe don't just...
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Fractional Client Service Manager
9 hours ago
United States Malloy Industries Full timeAbout Malloy IndustriesMalloy Industries helps growth-stage CEOs scale from $1M-$50M in annual revenue by connecting them with relentlessly generous fractional executives who deliver strategic leadership without the full-time price tag. Over the past five years, we've served 125+ companies through our network of 400+ fractional executives, maintaining an...
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Client Services Account Manager
7 days ago
, , United States Phenom People Full timeClient Services Account Manager Lowe's is able to offer remote employment of this position in the following states: AL, AR, AZ, CA, CT, CO, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, MA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. The Client Services Account Manager will serve as a...
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Client Services Account Manager
2 weeks ago
, , United States Phenom People Full timeClient Services Account Manager Lowe's is able to offer remote employment of this position in the following states: AL, AR, AZ, CA, CT, CO, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, MA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. The Client Services Account Manager will serve as a...
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Client Services Account Manager
2 weeks ago
, , United States Phenom People Full timeClient Services Account Manager Lowe's is able to offer remote employment of this position in the following states: AL, AR, AZ, CA, CT, CO, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, MA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. The Client Services Account Manager will serve as a...
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Client Services Account Manager
2 weeks ago
, , United States Phenom People Full timeClient Services Account Manager Lowe's is able to offer remote employment of this position in the following states: AL, AR, AZ, CA, CT, CO, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, MA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. The Client Services Account Manager will serve as a...
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Client Services Account Manager
2 weeks ago
, , United States Phenom People Full timeClient Services Account Manager Lowe's is able to offer remote employment of this position in the following states: AL, AR, AZ, CA, CT, CO, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, MA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. The Client Services Account Manager will serve as a...
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Client Services Account Manager
2 weeks ago
, , United States Phenom People Full timeClient Services Account Manager Lowe's is able to offer remote employment of this position in the following states: AL, AR, AZ, CA, CT, CO, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, MA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. The Client Services Account Manager will serve as a...
