Banquet Captain | Part-Time | Sevierville Convention Center

Oak View GroupOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.Position SummaryThe Banquet Captain coordinates and oversees entire banquet function to ensure proper execution and ensure guest satisfaction.This role will pay an hourly rate of $18.00-$22.00Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matchingThis position will remain open until March 20, 2026.About the VenueThe Sevierville Convention Center will do more than meet your expectations. It will exceed them at every opportunity, by offering a facility design that addresses the specialized needs of competitive arts, trade and retail shows, meeting conventions, retreats, seminars, banquets, receptions and or holiday parties. The ballroom area is simply beautiful and can accommodate up to 1500 people. Of course, if your event requires a more intimate approach, we can provide total privacy and breakdown specialized to the individual client needs. Our two exhibit halls total 107,562 square feet of function space and can be used in conjunction with any and all ballroom space. Small meeting room spaces are also available. The opportunities are endless.The Sevierville Convention Center is located on Winfield Dunn Parkway in Sevierville, Tennessee. The entrance is approximately 7 miles south of I-40, exit 407 on TN State Route 66 at traffic signal number 17.4 (Physical Address: 202 Gists Creek Road, Sevierville, TN 37876). The center stands nestled on a hill top with amazing views of the Smoky Mountains and the Sevierville Golf Club with two 18-hole golf courses, Our location provides great accessibility for groups of all sizes and our location provides great accessibility to the entire Smoky Mountain areaOur community is widely acclaimed for retail shopping, dining, entertainment venues and lodging accommodations. Our community is also treasured by its people and cherished by its guests. It is our most sincere pleasure to welcome you to The Great Smoky MountainsResponsibilitiesReviews assigned banquet staff functions, banquet menus prior to the scheduled event. Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders. Communicates with the Executive Chef/Kitchen Manager or event coordinator to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner. Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory. Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen. Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use. Conducts random audits during functions to evaluate food and service. Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and up sell opportunities are met. Regularly reviews banquet schedule for changes, calendar of events, and special events. Incorporates safe work practices in job performance. Regular and reliable attendance. Performs other duties as required. QualificationsHigh school diploma or general education degree (GED) Three to six months related experience and/or training; or equivalent combination of education and experience. Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). Must meet state age requirements for handling alcoholic beverages. Strengthened by our Differences. United to Make a DifferenceAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Equal Opportunity EmployerOak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.