Aquatics Operations Manager

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Aquatics Operations ManagerThe St. James - Springfield, VA Full-Time | Leadership Role | 700,000-Gallon Competition Pool + Water ParkWhy This Role MattersThe Aquatics Operations Manager plays a vital role in maintaining the excellence, safety, and daily functionality of our flagship Aquatics Center. This is not simply a maintenance role-it's about upholding operational precision, leading high-performing teams, and ensuring that every guest interaction occurs in a space that is clean, compliant, and ready. From water quality control to incident response readiness, your leadership directly protects the brand, supports the mission of the Safety & Rescue Department, and empowers every swimmer, athlete, and guest who enters our facility.What Sets Us Apart Premier Aquatics Infrastructure: A 700,000-gallon, 50-meter pool and 6,000 sq. ft. indoor water park-all housed under one roof. Integrated Safety Operations: Work alongside a regionally recognized lifeguard corps and on-site medical responders. Structured Leadership Culture: You'll be part of a professional team that values accountability, preparedness, and systemized execution. Facility-Level Autonomy: You'll have the ability to assess, act, and lead Springfield Aquatics Center operations day-to-day. Operational Breadth: From training and scheduling to SOP development and mechanical coordination-you'll own the core. Key Responsibilities Ensure consistent daily operations across the Aquatics Center in accordance with department standards and local code Supervise and support the lifeguard and aquatics operations team in delivering high-quality safety and service Oversee and regularly audit pool chemistry, water quality management, equipment functionality, and cleanliness Develop, implement, and maintain standard operating procedures for aquatic safety, venue readiness, and preventative maintenance Serve as a liaison between Aquatics and departments such as Facilities, Events, and Venue Operations Support hiring, onboarding, and training of new aquatics staff; lead internal drills and audits for safety preparedness Participate in capital planning, equipment specification, and operational input for aquatic-related projects Assist in the development and delivery of internal training programs (e.g., Lifeguard, CPR/AED, emergency response) Respond to incidents and serve in a leadership role during facility emergencies Backfill key aquatics operations roles when needed to maintain operational integrity What You Bring Minimum 3 years in an aquatics operations leadership role in a year-round aquatic facility Associate's Degree (AA/AS) or 60 units toward a Bachelor's degree required Current American Red Cross Lifeguarding and Lifeguard Instructor certifications Current Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification EMT (VA/NREMT) certification preferred or ability to obtain within one year Strong understanding of pool system operations, safety standards, and emergency preparedness Proven ability to lead teams, enforce standards, and coordinate with internal departments Physically capable of meeting lifeguard and rescue readiness requirements, including strength, endurance, and water competency Proficient in Microsoft Office Suite; experience with audit or maintenance tracking software is a plus The OpportunityThis role is central to the day-to-day success of The St. James Aquatics Center and its integrated Safety & Rescue Department. You'll be trusted to lead operational consistency, uphold safety excellence, and directly support the teams that protect our members and guests. If you're a systems thinker with hands-on experience and a readiness mindset, this is your platform.Apply TodayEmail your resume and cover letter to randy.cooper@thestjames.com or apply at thestjames.com/careersThe St. James is an Equal Opportunity Employer committed to operational excellence, diversity, and innovation.