Service Desk Specialist
3 days ago
Job Description:Provide swift and professional deskside IT supportPerform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutionsInstall, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levelsUtilize the ticket management system to record, update and resolve tickets from the HelpdeskCollaborate with other support groups across global locations to help troubleshoot client issuesUtilize tools for building, monitoring and troubleshooting client devicesParticipate in Disaster recovery testing exercisesUpholding procedures for logging, reporting, and statistically monitoring desktop operationsWrite technical support and client documentation in form of Knowledgebase articlesMeet or exceed expected customer service levelsRequirements:Minimum 5+ years of relevant experience in a Desktop Support/IT Helpdesk role.Experience configuring, installing, troubleshooting and repairing printers, PC and laptops.Hands on experience with Win 7, Win 10, Win 11 and MAC OS support.Windows Migration.Hardware/Software TroubleshootingExperience with VPN, Soft Phones, Remote Desktop, VDI.Asset Tracking/Inventory ManagementPhone and Tablet support (Windows, iPhone, iOS, Android)Experience with Ticketing System (ServiceNow).Strong Communications SkillsExcellent proven track record supporting clients in a financial environment.Excellent proven customer service based approachGood written and verbal communication skillsGood time management skillsStrong organizational and analytical skillsAbility to multi-task and work under pressureAbility to work autonomously and within teamDress Code: Business casual
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IT Service Desk Manager
2 days ago
Princeton, NJ, United States Mistras Full timeThe IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk. This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor...
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IT Service Desk Manager
6 days ago
Princeton, NJ, United States Mistras Full timeThe IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk. This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor...
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IT Service Desk Manager
6 days ago
Princeton, NJ, United States Mistras Full timeThe IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk. This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor...
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IT Service Desk Manager
12 hours ago
Princeton Junction, NJ, United States Mistras Group Full timeDescription The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk. This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point for complex or critical issues. The manager will also drive continuous improvement...
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IT Service Desk Manager
3 hours ago
Princeton Junction, NJ, United States Mistras Group Full timeDescription The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk. This role ensures the delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point for complex or critical issues. The manager will also drive continuous improvement...
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Service Desk Specialist
3 days ago
Princeton, United States Stefanini North America and APAC Full timeJob Description:Provide swift and professional deskside IT supportPerform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutionsInstall, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required...
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Service Desk Specialist
3 days ago
Princeton, United States Stefanini North America and APAC Full timeJob Description:Provide swift and professional deskside IT supportPerform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutionsInstall, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required...
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Front Desk Service Representative
3 days ago
Princeton, WV, United States Days Inn by Wyndham Princeton Full timeAbout usWe are a hospitality business in Princeton, WV. We are professional, agile, customer-centric and our goal is to provide our guests with the best guest service & experience. .Our work environment includes:Modern office settingGrowth opportunitiesRelaxed atmosphereOn-the-job trainingFlexible working hoursSafe work environmentWe are looking for...
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Front Desk Associate
4 days ago
Princeton, United States VP Management Full timeThe first and last impression of our hotel is made at the front desk.We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate.The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once.He or she will be responsible for greeting visitors,...
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Princeton, United States Canon U.S.A., Inc. Full timeClient Service I Representative- Front Desk Receptionist US-NJ-PrincetonJob ID: 33680Type: Full-Time# of Openings: 1Category: Field ServiceNJ - Princeton-S&P-MSAbout the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact Main Responsibilities: - Promptly...
