Assistant Store Manager

2 weeks ago


Amherst, United States Staples, Inc. Full time

Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.Get great perks.Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligibleCompensation is based on qualifications and experience401(k) with company matchFull medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plansDiscounts at hundreds of retailers, restaurants and moreAnd many more benefitsProvide strong leadership in community, customer service, sales, and team development.Ensure that the store culture embodies Staples values and its commitment to the communityDevelop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer Develop team to deliver results through coaching, training, and role playing Attain sales and services goals, profit margin and execution of store operationsEstablish business cadence for sales readiness Provide direction daily for merchandising opportunities within the store Assist with delegating operational tasks in partnership with the GM Shared responsibility for total store operations and cost control as well as acting as the Floor LeaderChampion company initiatives, being adaptable and flexible to change and responsibilitiesEssential skills and experience:2+ years managing a sales team in a retail or services industryExperience managing and coaching a team in a customer-centric, solutions-based environmentMust be able to engage and speak to customers and understand their needsStrong communication, organization, planning and adaptive to changing business priorities Review results against business goals and strategies and deliver plans for growth and improvement Manage conflict in a reasonable, nonconfrontational and cooperative mannerAbility to act with honesty and integrity regarding customer and business informationAbility to work cooperatively in a high paced and sometimes stressful environmentAbility to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuouslyPreferred skills and experience:Experience using financial metrics to track sales progress to drive profitable sales and margins Ability to network and engage with the communityStaples does not sponsor applicants for work visas for this position.#LI-DW1 At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.



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