Client Support Specialist
7 days ago
Position: Desktop Support Location: Sacramento, CA (Onsite)Duration: Long Term ContractTOP THINGS:o Tier 1 remote technical support experienceo IT Service Desk experienceo IT Certificationso Desired: CompTIA A+Description: Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems, Microsoft Office Suite and computing in an enterprise network environmentIn Tier 1 technical scope, effectively troubleshoots desktop and mobile computing devices, network and peripheral issues; identifies and engages needed resources to remedy problems; Diagnoses and resolves technical issues that require in-depth analysis, such as application, hardware, and software problems; Takes appropriate action (e.g., phone calls, pages, emails, etc.) to contact responsible support personnel to handle system wide events (e.g., system outages, software rollouts, down servers, application failures, etc.)After-hours analysts provide support after core hours. Contacts On-call support for urgent issues on applications used by clientsAdministers active 2-way communications and 'knowledge transfer' within assigned team/function, both planned/advance notice and real-timeFosters strong Teamwork culture intra and inter TSC, with team staff, colleagues, partners and stakeholdersCreate/Assign incident tickets and work orders based on priority, impact and complexity to the appropriate fix agents Must be able to follow through on assigned tags to completionAssesses and ensures process and work conforms to existing policies, standards and guidelinesCorrelate multiple customer issues identified with alarms / alerts received to eliminate duplication of eventsMonitor network devices, interfaces and applications through intelligent devices and automated programs across the enterprise for alarms/alerts received from incidents, unauthorized or failed changesManage alarms and alerts received from existing monitoring programs using previously defined business rulesCompleting documentation of service requests within established time framesMinimum QualificationsHigh School Diploma or equivalent1 year of IT service/help desk operations experienceComplete service requests and troubleshoot computer and device problems via the telephone & web channelsStandard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environmentStrong client customer skillsAbility to learn quickly and transfer essential knowledge to team membersCapable analytical skillsTeamwork is essentialStrong communication skillsDemonstrates work quality and efficiencyOpen and adaptable to changePassion for safety
-
Client Support Specialist
6 days ago
Elk Grove, United States BayOne Solutions Full timePosition: Desktop Support Location: Sacramento, CA (Onsite)Duration: Long Term ContractTOP THINGS:o Tier 1 remote technical support experienceo IT Service Desk experienceo IT Certificationso Desired: CompTIA A+Description: Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems,...
-
Client Support Associate
15 hours ago
Elk Grove, United States Jackson Hewitt Full timeSeasonal Client Support AssociateJoin our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing...
-
Client Support Associate
21 hours ago
Elk Grove, CA, United States Jackson Hewitt Full timeBenefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a...
-
Client Support Specialist
5 days ago
Elk Grove, CA, United States BayOne Solutions Full timePosition: Desktop Support Location: Sacramento, CA (Onsite) Duration: Long Term Contract TOP THINGS: o Tier 1 remote technical support experience o IT Service Desk experience o IT Certifications o Desired: CompTIA A+ Description: Provides client desktop support with basic level technical understanding and capability (Tier 1) in Microsoft Operating Systems,...
-
Client Support Specialist
5 days ago
Buffalo Grove, United States Western & Southern Financial Group Full timeOverview Provides timely and courteous service to internal and external clients by researching, analyzing and resolving service requests and complaints. Effectively answers questions related to existing contracts and products providing accurate, detailed and complete information. Accepts and processes payments and other policy transactions accurately and...
-
Diagnostic Radiology Physician
1 week ago
Elk Grove, United States HealthEcareers - Client Full timeJob Description & RequirementsDiagnostic Radiology PhysicianStartDate: ASAP Available Shifts: Regular 8 Pay Rate: $2328.00 - $2520.00 This facility is seeking a Diagnostic Radiology Physician for locum tenens support as they look to fill a current need. Details & requirements for this opportunity:Job Setting: Imaging CenterGeneral Radiology, Fluoroscopy,...
-
Order Support Specialist
7 days ago
Elk Grove Village, IL, United States Aston Carter Full timeHours: Monday through Friday: 8am-4:30pm Essential Skills Minimum of 2 years’ of recent experience in an office-related environment. High school diploma or higher education achievement. Proficiency in order entry and order processing. Strong skills in reporting and administrative support. Proficient in Microsoft Excel and Microsoft...
-
Order Support Specialist
6 days ago
Elk Grove Village, IL, United States Aston Carter Full timeHours: Monday through Friday: 8am-4:30pm Essential Skills Minimum of 2 years' of recent experience in an office-related environment. High school diploma or higher education achievement. Proficiency in order entry and order processing. Strong skills in reporting and administrative support. Proficient in Microsoft Excel and Microsoft Office. Experience in...
-
Order Support Specialist
1 week ago
Elk Grove Village, IL, United States Aston Carter Full timeHours: Monday through Friday: 8am-4:30pm Essential Skills Minimum of 2 years’ of recent experience in an office-related environment. High school diploma or higher education achievement. Proficiency in order entry and order processing. Strong skills in reporting and administrative support. Proficient in Microsoft Excel and Microsoft...
-
Travel Physical Therapist
7 days ago
Elk Grove, United States Healthcare Support Remote Work Freelance Full timeHealthcare Support is seeking a travel Physical Therapist for a travel job in Elk Grove, California.Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyStart Date: ASAPDuration: 13 weeks40 hours per weekShift: 8 hoursEmployment Type: TravelHealthcare Support Job ID #481963. Pay package is based on 8 hour shifts and 40 hours per week...
